A VoIP Telephone System for business based in Pontypool
Vivi is a Telephone System provider for businesses based in Pontypool. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
Our tight-knit, highly-trained team has been delivering VoIP Telephone Systems to businesses since 2008. We pride ourselves on creating, bespoke solutions for our customers and will always ensure the phone system is a perfect fit, whilst also being flexible enough to adapt to growing businesses.
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
We are with you every step of the way
When you decide to purchase a vivi VoIP Telephone System, we don't expect you to have to set everything up yourself, in fact, there is no technical knowledge required with our VoIP Systems. You don’t have to worry about any complicated self-set up, the extensions/handsets will be completely pre-configured before being handed over to you, meaning you simply have to plug them in when they arrive - you will be ready to make and receive calls on your new VoIP Telephone System within a matter of minutes
Flexible working options
Allowing staff to work away from your normal Pontypool business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi VoIP Telephone System will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Pontypool based location.
Your new VoIP Telephone System will include a whole host of enterprise-level Telephone System features at no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, for example, “Welcome to Janes furnishings, press 1 for Sales, 2 for Customer support for press 3 for anything else”
You can set your own advanced time-based call routing and also set up temporarily closed rules, perfect for scheduling bank holiday closes in advance.
Standard VoIP Telephone System features such as the music on hold, will give your business that professional image it deserves, and when you can't get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.
Discover powerful VoIP features with vivi
Auto-attendant menu system
Music on hold
Live call stats
Time-based call routing
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Inbound caller ID
Temporary close service
Follow me services
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Fax to email
Reverse caller ID
Online Control Panel
The vivi system manager puts you in control of your new VoIP Telephone System. It provides maximum online control, allowing for instant changes to your VoIP System and provides access to detailed activity reports, call statistics, live billing, plus much more!
How much does a VoIP Telephone System cost?
Not only do VoIP Phone Systems provide better communication, but they are also much cheaper than traditional phone systems, utilising your existing internet connection instead of installing and paying for separate lines.
Most of our VoIP Telephone System talk plan packages include a bundle of free minutes, including an option for unlimited outbound calls to UK landlines and mobiles. We also have plans which include free handsets, so getting a new VoIP Telephone System is probably much cheaper than you think.
With support and maintenance included, you also don't pay for any expensive onsite installation as everything we send to you will be plug and play.
Speak to us today to get a free no-obligation VoIP Phone System quote.
Vivi Care plan
Don't worry, we’ve got you covered! Our high-quality VoIP Telephone Systems are backed up by our expert support and lifetime guarantee.
Vivi care is a unique service plan that defines how we look after you and lays out our customer service commitments
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Whether you are looking for a new telephone number, or if you are wanting to keep hold of your existing number - vivi can help. We have a huge selection of numbers allocated to us directly from Ofcom, and we have porting agreements with all major UK telecommunication providers.
Having a virtual phone number means that you can pick a number from any UK location, you don't have to be limited to a Pontypool area code. This gives you a huge marketing advantage, allowing your business to expand into other “local” areas.
We make moving your existing to us as simple and seamless as possible, just chat to one of our team members today and we will handle the full process from start to finish (which usually takes around 7-10 days)
VoIP Phone System Number options
- VoIP Telephone System 0800 freephone numbers
- VoIP Telephone System 033 local rate numbers
- 0843 National rate numbers for VoIP Telephone Systems
- Pontypool local numbers
- VoIP Telephone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Telephone System