VoIP Telephone Systems
Smart, high-quality VoIP Systems for businesses based in Pontardawe and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable - for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
We really know our stuff, we’ve been providing VoIP Telephone Systems to businesses since 2008 and have perfected the art of building a system which is perfect for our users. Our team will fully consult with you regarding your phone system needs and build your perfect system customised to your business
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
We are with you every step of the way
After purchasing a vivi VoIP Telephone System, we will pre-configure your extensions, call routing, and customisation prior to dispatch, so you don't have to worry about having to set anything up yourself, in fact, you won’t need any technical know-how to get your new VoIP Telephone System up and running, we take care of it for you. Your Telephone System will be completely pre-configured before being handed over to you, meaning you simply have to plug handsets in when they arrive and you will be ready to make and receive calls within a matter of minutes.
A VoIP Telephone System that allows you to work anywhere
One of the biggest benefits of a VoIP Telephone System is that you can work almost anywhere - all you will need is an internet connection. Your business might be based in Pontardawe, but you will be able to make and receive calls from your Telephone System regardless of your physical location, perfect for remote working. You could work from your office, home office, or even on the go via your mobile phone.
VoIP Telephone System Features
Our powerful Telephone System features will enhance your business and give you the tools to communicate better. Features such as the auto-attendant menu system can be fully customised and you can plan out your call routing options to make sure calls are successfully dealt with by the staff member or team.
The majority of the VoIP Telephone System features come as standard and will really give your business the professional edge it deserves. You will be able to control what happens to your calls both in and out of hours, allowing for every call to be handled professionally, at any time of day or week.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
VoIP Telephone System Customer Portal
Our simple to use online customer portal provides access to an essential range of enterprise-level products and services designed to simplify the running of your VoIP Telephone System. It gives you full control of your VoIP Telephone System including access to powerful tools such as real-time call statistics and billing information.
VoIP Telephone System Talk Plans and Pricing
A new VoIP System probably costs much less than you think. Due to our plug and play service, there are no hefty VoIP Telephone System installation charges to account for, plus ongoing support and maintenance are included.
You get to choose the best talk plan to suit your business needs, ranging from low-cost monthly plans right through to plans which include unlimited outbound minutes to cover all of your calls to all UK destinations.
What’s more, most of our VoIP Telephone System plans have options to include either free handsets or a great monthly discount if you choose to bring your own devices or select softphones.
Speak to us today to find out how much a new vivi VoIP System would cost.
Vivi Care
Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi VoIP Telephone System if you need assistance, and lays out our customer service commitments.
Vivi Care encapsulates our customer service delivery and handset warranty to our customers.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Phone numbers
We have a huge selection of telephone numbers to choose from, and if you need to move your current number to us, that's no problem either.
The beauty of a virtual phone number is that when you choose one, you are not restricted to a Pontardawe area code. You can choose a “local” number for any UK area which is a great way to expand your business and market to clients outside of your geographical location. Our standard numbers cost just £3 each and we also have a great selection of memorable numbers available if you are looking for something special for your marketing campaigns.
Moving your existing number to us couldn't be simpler, just give our team a call and they will let us know what the process is, and we will fully handle the request from start to finish. Number porting usually takes around 7-10 days to complete.
VoIP Phone System Number options
- VoIP Telephone System 0800 freephone numbers
- VoIP Telephone System 033 local rate numbers
- 0843 National rate numbers for VoIP Telephone Systems
- Pontardawe local numbers
- VoIP Telephone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Telephone System
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.