VoIP Telephone Systems for Newbiggin by the Sea

Feature-packed phone systems which enable business continuity and improve productivity

Vivi cloud communications

Get your Newbiggin by the Sea based business a VoIP Telephone System

Vivi is the clear and simple route to VoIP. We make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business. No hassle, no complicated or expensive installation, just excellent customer care and a complete VoIP System for your Newbiggin by the Sea based business.

Vivi VOIP phone
Vivi Care

We’ve been providing phone systems to UK businesses since 2008, we have a tight-knit, highly trained team who will fully consult with you regarding your phone system needs and build your perfect system, customised to your business

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Make and receive calls instantly

Your new vivi VoIP Telephone System will be preconfigured to your exact requirements by our team prior to delivery. This makes setting up your new VoIP Telephone System extensions/handsets incredibly simple, no technical know-how is required! Simply connect them to your internet-enabled network and they will automatically connect to our remote servers, connecting them to your system with all of your pre-specified call routing rules.

vivi VOIP frequently asked questions

Homeworking VoIP Telephone System

Work from home

A large percentage of the UK workforce has permanently changed the physical location of their normal place of work. Your normal place of work may have been in Newbiggin by the Sea, but now perhaps you need to allow staff members to work completely or partially from home or another remote location. Our vivi VoIP Phone Systems make this possible, all you need is a stable internet connection and you can make, receive and transfer anywhere!

VoIP Telephone System Features

Our VoIP Telephone Systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your VoIP Telephone System professionally, at any time of the day.

With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Online System Management

Our online customer portal gives you complete control of your vivi VoIP Telephone System, giving you access to real-time analytics, powerful call control and instant system management. It's simple to use and can be accessed 24/7, allowing instant changes to your VoIP Phone System services, such as call flows and handset management.

Vivi's control panel
vivi Value for money

Talk Plans and Pricing

A new VoIP Telephone System doesn’t have to carry a large price tag! We own and operate our own Telephone System network meaning we can keep our prices low and service levels high. Our Talk plans are designed to suit all business users, with a variety of plans with a bundle of free minutes included for outbound calls. We even have an unlimited plan to cover all of your UK landline and mobile minutes.

You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Telephone System even cheaper.

Our plug and play service means that you don't have to pay any charges for on-site installation, and maintenance and 24/7 support are included as standard at no extra cost.

Speak to us today to find out how much a new vivi VoIP Telephone System would cost.

Vivi customer reviews

What our customers say...

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

Vivi Care

Vivi Care Plan

We pride ourselves on our excellent customer care, our VoIP Telephone System support team is available 24 hours a day, 7 days a week. We cover your VoIP System handsets for the life of your contract under our 48-hour repair or replace guarantee. Plus, you will have your own account manager who you can contact if you ever need any assistance with your VoIP Telephone System set-up or if you wish to add more users. We can also offer free purchase and upgrade options on our handsets, just speak to one of our team members for more information

Keep your existing number, or get a new one! If you're starting a new business venture, you can get a new telephone number either with a Newbiggin by the Sea area code or any other UK destination. When you choose a new number from us, you don't have to choose one from your physical location, you can expand your business into new “local areas” by simply choosing a number with a different area code.

If you already have a number that you need to keep then that is no problem either. Being a major VoIP Telephone System telecom network, we have porting agreements in place to move your number from your current provider to us. Just let our friendly team know that you want to port in your existing number and we will handle it fully for you, from start to finish.

Vivi built and based in the UK
vivi VOIP Products

VoIP System Number options

  • VoIP Telephone System 0800 freephone numbers
  • VoIP Telephone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Telephone Systems
  • Newbiggin by the Sea local numbers
  • VoIP Telephone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Telephone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start