A VoIP Telephone System for business based in Caerphilly
Vivi is a VoIP Phone System provider for businesses based in Caerphilly. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
Our tight-knit, highly-trained team has been delivering VoIP Telephone Systems to businesses since 2008. We pride ourselves on creating, bespoke solutions for our customers and will always ensure the phone system is a perfect fit, whilst also being flexible enough to adapt to growing businesses.
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play VoIP Telephone Systems
When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your VoIP Telephone System bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.
Flexible working options
Allowing staff to work away from your normal Caerphilly business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi VoIP Telephone System will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Caerphilly based location.
VoIP Telephone System features
Our powerful VoIP System features will enhance your business and help to create a professional edge your business deserves.
Guide your incoming callers through to the right person or team of people using a personalised auto attendant system. Ensure all of your VoIP Telephone System calls are handled correctly out of hours by having advanced time-based routing and having your voicemail sent directly to you as an audio file email attachment.
Our call stacking/queuing ensures that calls are stacked and handed to you from the cloud, ensuring that callers will never hit an engaged tone.
You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods
Discover powerful VoIP features with vivi
Auto-attendant menu system
Music on hold
Live call stats
Time-based call routing
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Inbound caller ID
Temporary close service
Follow me services
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Fax to email
Reverse caller ID
Customer Control Panel
The Online Customer control panel the management system for your new VoIP Telephone System. It allows you to make instant changes to your VoIP Telephone System, plus have access to detailed activity reports, live billing information, live call statistics plus much more.
Talk plans to suit all budgets
Our talk plans range from just £6 per user per month, all the way through to our unlimited plans which give you unlimited minutes to UK landline and mobile numbers, so you will always find a VoIP Telephone System talk plan to suit your budget.
Vivi is a network, not a reseller, so we can keep our costs low and our service levels high. With our plug and play devices you don’t need to pay any installation fees or site visits, and your new vivi VoIP Telephone System will be covered by our free vivi care package with no maintenance or upgrade charges either.
Don't worry, we’ve got you covered
Vivi care ensures that your business communications are highly available. It’s a unique service plan that defines how we look after you and your VoIP Telephone System and lays out our customer service commitments.
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Telephone numbers If you already have a phone number that you need to keep hold of then you can simply move your number to us, free of charge. We have porting agreements in place with all major UK providers and we handle the full process from start to finish.
We have a huge selection of telephone numbers for all UK areas allocated to us directly from Ofcom, so if you need a new number then just let us know. You can choose a Caerphilly number, or a number for any other UK destination, you don't have to be physically based in that area to get that area code. Our standard telephone numbers cost just £3 per month, and we also have a fantastic range of memorable numbers which start from just £5 per month - just let us know the area code you are looking for and we will find your perfect phone number.
VoIP System Number options
- VoIP Telephone System 0800 freephone numbers
- VoIP Telephone System 033 local rate numbers
- 0843 National rate numbers for VoIP Telephone Systems
- Caerphilly local numbers
- VoIP Telephone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Telephone System