VoIP Telephone System provider for Bridgend

A powerful, reliable VoIP System with hassle-free setup, fantastic customer care and monthly DD billing, start your 30-day free trial today

Vivi cloud communications

VoIP Telephone System in Bridgend

Getting a VoIP System for your business in Bridgend couldn’t be simpler. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. Our speciality is to ensure that businesses get the perfect phone system for them, making the process of adopting VoIP uncomplicated, secure and affordable.

Vivi VOIP phone
Vivi Care

We’ve been providing phone systems to UK businesses since 2008, we have a tight-knit, highly trained team who will fully consult with you regarding your phone system needs and build your perfect system, customised to your business

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Plug and play set-up

Our smart, high-quality VoIP Telephone Systems are pre-configured to your exact requirements prior to dispatch. This means you don’t have to be a technical whizz to get the VoIP Telephone System set up. When the extensions/handsets arrive with you, you just need to plug them in and they will pick up all of the settings from the cloud and will be ready to make and receive calls almost instantly.

vivi VOIP frequently asked questions

Connect to your VoIP Telephone System wherever you are

Work from home

Traditionally phone systems tied you to a physical location, your place of work would be an office based in Bridgend and you would have to physically be present there to make and receive your business calls. Now, with a new vivi VoIP System, you and your staff can stay connected by making, receiving and transferring calls anywhere with access to an internet connection.

VoIP Telephone System features

Our powerful Telephone System features will enhance your business and help to create a professional edge your business deserves.

You can have as many users as you need, so no restrictions on the number of calls you can make or receive at any one time. You can guide your incoming callers through to the right person or team of people using a personalised auto attendant system, whilst making sure that all of your VoIP Telephone System calls are handled correctly out of hours too by having advanced time-based routing.

You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Online Customer Management System

Once you have set up your VoIP Telephone System account with us, you will have access to the online customer management system, this gives you 24/7 web access to your vivi VoIP Telephone System and have the tools to manage, view and edit the system as and when you need to.

Vivi's control panel
vivi Value for money

How much does a VoIP Telephone System cost?

Not only do Telephone Systems provide better communication, but they are also much cheaper than traditional phone systems, utilising your existing internet connection instead of installing and paying for separate lines.

Most of our VoIP Telephone System talk plan packages include a bundle of free minutes, including an option for unlimited outbound calls to UK landlines and mobiles. We also have plans which include free handsets, so getting a new VoIP Telephone System is probably much cheaper than you think.

With support and maintenance included, you also don't pay for any expensive onsite installation as everything we send to you will be plug and play.

Speak to us today to get a free no-obligation VoIP System quote.

Vivi customer reviews

What our customers say...

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

Vivi Care

Vivi Care plan

We know that business continuity is vital, that’s why we created our vivi care plan. It’s a unique service that ensures that your new VoIP Telephone System is covered if a handset ever breaks, and defines how we look after you, both in and outside of normal working hours.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Numbers

Whether you are looking for a new telephone number, or if you are wanting to keep hold of your existing number - vivi can help. We have a huge selection of numbers allocated to us directly from Ofcom, and we have porting agreements with all major UK telecommunication providers.

Having a virtual phone number means that you can pick a number from any UK location, you don't have to be limited to a Bridgend area code. This gives you a huge marketing advantage, allowing your business to expand into other “local” areas.

We make moving your existing to us as simple and seamless as possible, just chat to one of our team members today and we will handle the full process from start to finish (which usually takes around 7-10 days)

Vivi built and based in the UK
vivi VOIP Products

Telephone System Number options

  • VoIP Telephone System 0800 freephone numbers
  • VoIP Telephone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Telephone Systems
  • Bridgend local numbers
  • VoIP Telephone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Telephone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start