VoIP Telephone System Berwick upon Tweed

Feature-rich phone systems to enable business continuity and improve productivity, start your 30-day free trial today

Vivi cloud communications

Get your Berwick upon Tweed based business a VoIP Telephone System

Vivi is the clear and simple route to VoIP. We make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business. No hassle, no complicated or expensive installation, just excellent customer care and a complete Telephone System for your Berwick upon Tweed based business.

Vivi VOIP phone
Vivi Care

Our tight-knit, highly trained team deals only with UK businesses, so we really know our stuff. We understand what businesses need from a VoIP Telephone System and we will always deliver you your perfect system.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Plug and play VoIP Telephone Systems

When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your VoIP Telephone System bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.

vivi VOIP frequently asked questions

Seamless remote working

Work from home

Our VoIP Telephone Systems enable you and your team to work from home, or any other remote location using their broadband, Wifi or 4G network. Whether your team member is working from the business address in Berwick upon Tweed, or from home, calls will be distributed by your VoIP System as normal, with the ability to access voicemails and make and transfer calls just like you would do if you were all working from the same location.

VoIP Telephone System Features

Our VoIP Telephone Systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your VoIP Telephone System professionally, at any time of the day.

With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Online Customer Management System

Once you have set up your VoIP Telephone System account with us, you will have access to the online customer management system, this gives you 24/7 web access to your vivi VoIP Telephone System and have the tools to manage, view and edit the system as and when you need to.

Vivi's control panel
vivi Value for money

Talk Plans to suit all budgets

Whether your looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered. We have a selection of Talk plans to choose from to make your new VoIP Telephone System the right fit for your business.

Vivi is not a reseller of someone else's VoIP Telephone System product, we own and operate our own network meaning we can keep our costs low and our service levels high.

The majority of our Talk Plans even include free or subsidised handset costs, so setting up your new Telephone System is probably much cheaper than you think.

Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!

Speak to us today to find out how much a new vivi Telephone System would cost.

Vivi customer reviews

What our customers say...

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

Vivi Care

Vivi Care

Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi VoIP Telephone System if you need assistance, and lays out our customer service commitments.

Vivi Care encapsulates our customer service delivery and handset warranty to our customers.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Keep your existing number, or get a new one! If you're starting a new business venture, you can get a new telephone number either with a Berwick upon Tweed area code or any other UK destination. When you choose a new number from us, you don't have to choose one from your physical location, you can expand your business into new “local areas” by simply choosing a number with a different area code.

If you already have a number that you need to keep then that is no problem either. Being a major VoIP Telephone System telecom network, we have porting agreements in place to move your number from your current provider to us. Just let our friendly team know that you want to port in your existing number and we will handle it fully for you, from start to finish.

Vivi built and based in the UK
vivi VOIP Products

VoIP System Number options

  • VoIP Telephone System 0800 freephone numbers
  • VoIP Telephone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Telephone Systems
  • Berwick upon Tweed local numbers
  • VoIP Telephone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Telephone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start