VoIP Business Phone Systems
Smart, high-quality VoIP Phone Systems for businesses based in Trowbridge and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable – for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
We know our stuff
Our tight-knit highly trained team will fully consult with you regarding your requirements and setup options for your new VoIP Business Phone System to make sure you get the most perfect phone system for your business.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
A KEWORD with no technical knowledge required!
Unlike other VoIP Business Phone System providers, we don’t expect you to set everything up yourself. We pride ourselves on our handheld service, and we will pre-configure everything prior to dispatch, meaning that all you need to do after delivery is plug the phones in. Our friendly team will call you on delivery day to make sure everything is working as expected and you will usually be ready to make and receive calls on your new VoIP Telephony System within a few minutes!
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Don’t be tied to one location!
Your business might be based in Trowbridge, but using a VoIP Business Phone System you will be able to make, receive and transfer calls regardless of your physical location, perfect for remote working. You could be working from the office one day, home another and even be able to connect to your Business Phone Service when you’re out and about via a mobile phone/sim card extension.
Web-based Customer Portal
The web-based customer portal gives you 24/7 access to an essential range of enterprise-level products and services designed to simplify the running of your VoIP Business Phone System. It gives you access to powerful Business Phone Service tools such as real-time call statistics and billing information.
Talk Plans and Pricing
A new VoIP Business Phone System doesn’t have to carry a large price tag! We own and operate our own VoIP Phone System network meaning we can keep our prices low and service levels high. Our Talk plans are designed to suit all business users, with a variety of plans with a bundle of free minutes included for outbound calls. We even have an unlimited plan to cover all of your UK landline and mobile minutes.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Business Phone System even cheaper.
Our plug and play service means that you don’t have to pay any charges for on-site installation, and maintenance and 24/7 support are included as standard at no extra cost.
Speak to us today to find out how much a new vivi VoIP Business Phone System would cost.
Vivi Care
Vivi care is our unique VoIP Business Phone System service plan and includes lifetime handset warranty, 48-hour repair or replace guarantee, free 24/7 customer support, free purchase and upgrade options and quarterly customer service calls.
VoIP Business Phone System Features
Our VoIP Business Phone Systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your VoIP Business Phone System professionally, at any time of the day.
With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
Move your existing number to us
You can move your existing telephone number to us free of charge, we also have plenty of new numbers available directly from Ofcom. So, if you are looking for a new number to advertise your business or to reach out to different UK areas, just because your business is based in Trowbridge, you are not restricted to numbers for that area, you can have an area code for any UK location, widening your businesses reach to outside of your local area.
VoIP Telephony System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Trowbridge local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
VoIP Devices
VoIP Devices can be software or hardware-based. Hard phones look very similar to traditional analogue/landline phones, however, they are developed to work via an internet connection. Vivi has a great selection of VoIP handsets, from the very basic phone models, offering calling, transferring and conferencing, right through to more sophisticated models with touchscreens and support for 20+ accounts.
If you are moving to us from another supplier and don’t want to purchase more VoIP phones, then in most cases we can reprogram handsets to work on our VoIP Business Phone System network – just speak to one of our team members and we can confirm compatibility for you.
If your looking for a software solution, then we can also help you to set up a softphone on a computer, tablet or smartphone device – these behave very similarly to a hard phone and they offer instant extension deployment with little to no cost outlay.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
