A VoIP Business Phone System for business based in New Alresford
Vivi is a VoIP Business System provider for businesses based in New Alresford. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
We know our stuff
Our tight-knit, highly-trained team have been creating VoIP Business Phone Systems for UK businesses since 2008. Prior to delivery of any hardware, we fully consult with you regarding your exact requirements, meaning that the system you receive is customised to your business needs.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
We are with you every step of the way
After purchasing a vivi VoIP Business Phone System, we will pre-configure your extensions, call routing, and customisation prior to dispatch, so you don’t have to worry about having to set anything up yourself, in fact, you won’t need any technical know-how to get your new KEWORD up and running, we take care of it for you. Your Business Phone Service will be completely pre-configured before being handed over to you, meaning you simply have to plug handsets in when they arrive and you will be ready to make and receive calls within a matter of minutes.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Seamless remote working
Our VoIP Business Phone Systems enable you and your team to work from home, or any other remote location using their broadband, Wifi or 4G network. Whether your team member is working from the business address in New Alresford, or from home, calls will be distributed by your VoIP Business System as normal, with the ability to access voicemails and make and transfer calls just like you would do if you were all working from the same location.
Customer web portal
Have instant access to your VoIP Business Phone System via the online customer portal. Make instant changes to your Business Phone Service call routing options, add a temporarily closed period for upcoming bank holidays, view live billing and call information, plus much more – you have control at your fingertips.
Pricing
Vivi has VoIP Business Phone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don’t have to worry about topping a prepaid account.
We own and operate our own VoIP Telephony System network, and do not resell someone else’s product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi VoIP Business Phone System.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Business Phone System even cheaper.
Vivi Care plan
We know that business continuity is vital, that’s why we created our vivi care plan. It’s a unique service that ensures that your new VoIP Business Phone System is covered if a handset ever breaks, and defines how we look after you, both in and outside of normal working hours.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Enterprise-level Features
Your new VoIP Business Phone System will include a whole host of enterprise-level VoIP Telephony System features at no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, for example, “Welcome to Janes furnishings, press 1 for Sales, 2 for Customer support for press 3 for anything else”
You can set your own advanced time-based call routing and also set up temporarily closed rules, perfect for scheduling bank holiday closes in advance.
Standard VoIP Business Phone System features such as the music on hold, will give your business that professional image it deserves, and when you can’t get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
VoIP Business Phone System telephone numbers
Need to keep your existing telephone number? No problem, we have porting agreements with all major UK telecommunication providers and moving your number to us is free! Just let us know the number you wish to port and we will handle the full process, from start to finish.
If it’s a new number that you are looking for then we can help with that too. We have area codes for all UK destinations including New Alresford, and you can choose any of them – you won’t be restricted to choosing one with your area code.
We also have a fantastic range of local rate (033), national (083) and freephone (0800) numbers available. If you are looking for something special, we also have a great range of memorable numbers available – just ask one of our team members for more information.
VoIP Telephony System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- New Alresford local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
User-friendly phones
Vivi has a fantastic selection of user-friendly VoIP Business Phone System phones from the leading hardware providers such as Fanvil, Grandstream and Gigaset. Whether you’re looking for entry-level phones to support a small office environment or looking for something more sophisticated with large screens and plenty of speed dials, vivi has you covered.
If your moving to us from another provider, you may already have some device that you wish to reuse, this isn’t usually a problem either, most SIP-enabled phones can be reprovisioned to work on our Business Phone Service network – just speak to one of our team members today.
If you don’t want any additional hardware, we can also help you to set up softphones, which can be installed onto computers, laptops and tablets and used alongside a headset to work very similarly to a standard phone – with the benefit of instant deployment and little to nothing setup costs.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
