VoIP Business Phone Systems
Smart, high-quality VoIP Business Systems for businesses based in Durham and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable - for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service and bespoke systems which fit your business. We will fully consult with you regarding your phone system needs and then make sure your perfect phone system is delivered, whilst also being flexible enough to change and adapt with your business as you grow.
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
We are with you every step of the way
When you decide to purchase a vivi VoIP Business Phone System, we don't expect you to have to set everything up yourself, in fact, there is no technical knowledge required with our Business Phone Services. You don’t have to worry about any complicated self-set up, the extensions/handsets will be completely pre-configured before being handed over to you, meaning you simply have to plug them in when they arrive - you will be ready to make and receive calls on your new VoIP Business Phone System within a matter of minutes
A VoIP Business Phone System that allows you to work anywhere
One of the biggest benefits of a VoIP Business Phone System is that you can work almost anywhere - all you will need is an internet connection. Your business might be based in Durham, but you will be able to make and receive calls from your VoIP Telephony System regardless of your physical location, perfect for remote working. You could work from your office, home office, or even on the go via your mobile phone.
Included VoIP Business Phone System features
Our enterprise-level VoIP Telephony System features are included as standard. You can have as many users as you need (no restrictions) and choose exactly the features that fit your business. You can route calls depending on the day and time of day, greet your inbound callers with a bespoke message to introduce your business, and also allow customers to select options or departments to choose from.
Out of hours, you can choose to perhaps filter your VoIP Business Phone System calls to an emergency line, or straight to voicemail, which can be emailed to you allowing you to listen to messages wherever you are. The call queuing/stacking system ensures that callers will never hit an engaged tone and the follow-me service allows your incoming calls to reach you on your desk phone, mobile app or as a call forward to an external number.
Discover powerful VoIP features with vivi
Auto-attendant menu system
Music on hold
Live call stats
Time-based call routing
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Inbound caller ID
Temporary close service
Follow me services
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Fax to email
Reverse caller ID
Online Control Panel
The vivi system manager puts you in control of your new VoIP Business Phone System. It provides maximum online control, allowing for instant changes to your Business Phone Service and provides access to detailed activity reports, call statistics, live billing, plus much more!
VoIP Business Phone System Talk Plans and Pricing
A new VoIP Telephony System probably costs much less than you think. Due to our plug and play service, there are no hefty VoIP Business Phone System installation charges to account for, plus ongoing support and maintenance are included.
You get to choose the best talk plan to suit your business needs, ranging from low-cost monthly plans right through to plans which include unlimited outbound minutes to cover all of your calls to all UK destinations.
What’s more, most of our VoIP Business Phone System plans have options to include either free handsets or a great monthly discount if you choose to bring your own devices or select softphones.
Speak to us today to find out how much a new vivi VoIP Telephony System would cost.
Vivi Care plan
Don't worry, we’ve got you covered! Our high-quality VoIP Business Phone Systems are backed up by our expert support and lifetime guarantee.
Vivi care is a unique service plan that defines how we look after you and lays out our customer service commitments
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Business telephone numbers
We have porting agreements with all major UK networks, meaning we can organise the movement of your telephone number from your current provider, to us. Porting a number to us is free, and usually takes around 7-10 days to complete.
If you are looking for new numbers, we have plenty available provided to us directly from Ofcom. Our virtual phone numbers work in the exact same way as standard numbers, but a huge difference is that you don't have to be physically located in an area to get that STD code, meaning you are not restricted to numbers from Durham.
You can have as many numbers as you like, and they cost just £3 per month, we also have a fantastic selection of memorable numbers available, so if you are looking for something special, just let us know.
VoIP Phone System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Durham local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System