VoIP Business Phone System Cockermouth

Feature-rich phone systems to enable business continuity and improve productivity, start your 30-day free trial today

Vivi cloud communications

A VoIP Business Phone Systems for your Cockermouth based business

Getting a VoIP Business System for your business in Cockermouth couldn’t be easier. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. We are the experts in helping businesses to get the perfect phone system for them, making the process uncomplicated, secure and affordable.

Vivi VOIP phone
Vivi Care

We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service and bespoke systems which fit your business. We will fully consult with you regarding your phone system needs and then make sure your perfect phone system is delivered, whilst also being flexible enough to change and adapt with your business as you grow.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Technical know-how is not required!

We don't expect you to be VoIP experts or have the time to work out how to configure your own extensions or handsets, you can leave the complete set-up of your new VoIP Business Phone System to us. We will preconfigure everything prior to delivery, allowing for a complete plug and play service, no hassle, no fiddly set-up, and just a VoIP Business Phone System that works perfectly almost instantly!

vivi VOIP frequently asked questions

Need to work from home?

Work from home

Using a vivi VoIP Business Phone System you can stay connected regardless of your physical location. There is no denying that flexible working options are now more important than ever, so allowing you and your staff to work away from your Cockermouth base is a big factor when considering your business communications.

With vivi as long as you have a stable internet connection, you can make and receive calls via your VoIP Business Phone System anywhere, and it will be as seamless as you all working from the same location.

VoIP Business Phone System features

A vivi VoIP Business Phone System is packed full of fantastic phone system features that you are free to make use of at any time. How your VoIP Telephony System fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.

You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.

Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message - allowing you to listen to them wherever you are.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Customer web portal

Have instant access to your VoIP Business Phone System via the online customer portal. Make instant changes to your VoIP Telephony System call routing options, add a temporarily closed period for upcoming bank holidays, view live billing and call information, plus much more - you have control at your fingertips.

Vivi's control panel
vivi Value for money

Talk Plans to suit all budgets

Whether your looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered. We have a selection of Talk plans to choose from to make your new VoIP Business Phone System the right fit for your business.

Vivi is not a reseller of someone else's VoIP Business Phone System product, we own and operate our own network meaning we can keep our costs low and our service levels high.

The majority of our Talk Plans even include free or subsidised handset costs, so setting up your new VoIP Business System is probably much cheaper than you think.

Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!

Speak to us today to find out how much a new vivi VoIP Business System would cost.

Vivi customer reviews

What our customers say...

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

Vivi Care

Vivi Care plan

We know that business continuity is vital, that’s why we created our vivi care plan. It’s a unique service that ensures that your new VoIP Business Phone System is covered if a handset ever breaks, and defines how we look after you, both in and outside of normal working hours.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Business telephone numbers

We have porting agreements with all major UK networks, meaning we can organise the movement of your telephone number from your current provider, to us. Porting a number to us is free, and usually takes around 7-10 days to complete.

If you are looking for new numbers, we have plenty available provided to us directly from Ofcom. Our virtual phone numbers work in the exact same way as standard numbers, but a huge difference is that you don't have to be physically located in an area to get that STD code, meaning you are not restricted to numbers from Cockermouth.

You can have as many numbers as you like, and they cost just £3 per month, we also have a fantastic selection of memorable numbers available, so if you are looking for something special, just let us know.

Vivi built and based in the UK
vivi VOIP Products

VoIP Phone System Number options

  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Cockermouth local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start