The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Zero 200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Zero
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in West-Malling

Businesses in West-Malling are moving to VoIP

When you are looking for a reliable VoIP provider for your business then talk to vivi™. vivi™ are the business VoIP providers for West-Malling and are ready to help you with the transition from BT landlines to VoIP.

Why use VoIP? Traditional PBX telephone systems with analogue or ISDN lines are expensive and no longer represent good value to businesses in West-Malling. Local businesses are now looking for an alternative, and hosted VoIP telephone systems deliver cost savings as well as a wide range of features that can benefit business customers in the Kent area.

vivi™ are up to 95% cheaper than BT

Businesses in West-Malling choose VoIP service providers like vivi™ to carry their business calls. One of the main reasons for this is because vivi™ call rates are up to 95% lower than BT. Cloud based telephone systems also deliver a rich host of features and benefits.

Say goodbye to expensive BT telephone lines

Does your business use multiple BT lines, BT multiline or BT featureline? If so then virtual VoIP lines can save your company money and deliver more services. Virtual VoIP lines from vivi™ only use 90k of bandwidth on your broadband connection, so you can carry lots of calls without compromising on quality. If you want to check how many calls your broadband line will carry then please see our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

Superfast broadband means that you can forget expensive PBX style switchboards, costly ISDN and the hassle of installing more and more BT lines. With BT exchanges in Kent now being activated with Superfast broadband, your business can run its complete phone system and computers down a single broadband line.

Business VoIP specialist

Business VoIP specialist

vivi™ specialise in helping businesses that want to switch from traditional BT services to VoIP. “vivi™ are a great choice for any business in the West-Malling and Kent ares who are thinking about the switch to VoIP. vivi™ are the VoIP network of choice for many local businesses, so dealing directly with the network means that you are dealing with the experts.”says MD Alan Thorpe-Downey.

Installation

Professionally installed by an engineer or self installed? If you are planning to install your telephone system yourself then check out our article on why many self installed VoIP systems often fail first to make sure that you avoid the pitfalls that can lead to a bad installation and poor call quality. You could also look at vivi™ wifi VoIP phones, which are designed for simple installation and reliably overcome local network issues that often cause problems with normal VoIP phones. Otherwise call vivi™ on NUMBER to arrange for an engineer to install your telephone system. vivi™ have engineers in the Kent area that can install with no hassle or fuss.

Pay Monthly

Direct Debit monthly payment - Be in control of your spend with our live billing information which is accessed by your online account manager. View call spend up to the minute and pay monthly by direct debit - simple and up to 45 days credit!

Keep your current number

Changing to VoIP doesn’t mean that you have to change your telephone number. Your business telephone number is one of your biggest assets, and the most important contact point for your customers, so losing it is not an option. vivi™ can ‘port’ your business telephone numbers to the cloud, making them portable and allowing you to use them to make or receive calls wherever you have vivi™ VoIP phones.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

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