Change the way you talk

Voip provider for Ponteland

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £16 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration
 
 
 
 

Flat Rate

 

Talk Lite

 

Talk More

 

Talk Unlimited

Price Per User £6.00   £9.50   £13.50   £16.00
No of users 2+   2+   3+   5+
Inbound Calls Unlimited   Unlimited   Unlimited   Unlimited
Free Minutes Zero   200 landline
&
200 mobile
  2000 landline
&
2000 mobile
  Unlimited landline and mobile
Tech Support 24/7   24/7   24/7   24/7
Number porting Keep your Number   Keep your Number   Keep your Number   Keep your Number
Freephone Number Includes 0800 Number   Includes 0800 Number   Includes 0800 Number   Includes 0800 Number
Detailed activity reporting Yes   Yes   Yes   Yes
Multi-level auto attendant Yes   Yes   Yes   Yes
Call management system Yes   Yes   Yes   Yes
Click to call - Outlook integration Yes   Yes   Yes   Yes
Option to Bring your own Device Yes   Yes   Yes   Yes
       

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Ponteland

Businesses in Ponteland are moving to VoIP

Looking for VoIP for your business? vivi™ are the experts in VoIP telephone systems in Northumberland. When you are looking to change from a standard PBX system then vivi™ are here to help.

Why use VoIP?

Business customers in Ponteland are now turning to VoIP. This is because of the cost benefits that VoIP delivers, as well as wide ranging system benefits including increase call handling efficiency and making sure calls are never missed.

vivi™ are up to 95{0fd8eeeccd9f1e7f7a4298be8739ae7185bbe77668cc590e15a576197971f390} cheaper than BT

As businesses in Northumberland look for ways in which to reduce their call costs and landline costs, VoIP telephone services are becoming more popular. vivi™ call rates are up to 95{0fd8eeeccd9f1e7f7a4298be8739ae7185bbe77668cc590e15a576197971f390} lower than BT featureline - click here for our comparison.

Say goodbye to expensive BT telephone lines

With cloud based VoIP, you don’t need multiple telephone lines to handle multiple telephone calls. Virtual VoIP lines operate across your broadband connection and only use 90k bandwidth for a high quality line, which is a very small amount of data. Even the slowest broadband lines can handle multiple calls - See our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

With more and more businesses in Northumberland connecting to Superfast broadband, the adoption of hosted VoIP, or cloud based communications is the obvious choice for small to medium sized businesses. Superfast fibre broadband gives you more speed, which means more space to carry things like your telephone calls as well as video and computer applications, all at the same time without any loss in quality.

Business VoIP specialist

Business VoIP specialist

When it comes to making the change from BT landlines to VoIP, then speak to the experts. “Business owners in Ponteland and Northumberland are taking advantage of the wide range of cost saving and benefits found by dealing directly with a VoIP network like vivi™. Dealing direct with vivi™ means that you are working with the experts who only deal with business customers, and offer an unmatched levels of after sales service and support.” says MD Alan Thorpe-Downey.

Installation

Do you want a DIY or fully installed VoIP phone system? If you have spoken to a VoIP supplier already and want to self install then did they advise you on suitable routers? Did they ask you about available bandwidth or bandwidth management? What about traffic priority on the network? These are all important things that you need to understand if you want to self install a VoIP system. Click to see our article on why many self installed VoIP systems often fail for more information on how to avoid the problems with self installation of your telephone system. Self installation is made hassle free and simple with vivi™ wifi VoIP phones. vivi™ installation engineers cover Northumberland, so if you want a professional installation of your telephone system then just call us on NUMBER for a quote.

Pay Monthly

Pay by Direct Debit - No pre-pay top ups, no calling credit to purchase Your bills are generated on the 1st of every month and taken by direct debit mid month, allowing you up to 45 days credit.

Keep your current number

vivi™ have porting agreements with BT and other major service providers, so when you are ready to move your business communications to VoIP then we can take over your telephone numbers. One your phone numbers have ported to the cloud you will be able to use them with your VoIP phone system to make and receive calls anywhere you have handsets plugged in.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £9.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

Please use the below form to request a callback or quotation

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