Change the way you talk

Voip provider for Herefordshire

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £16 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate


Talk Lite


Talk More


Talk Unlimited

Price Per User £6.00   £9.50   £13.50   £16.00
No of users 2+   2+   3+   5+
Inbound Calls Unlimited   Unlimited   Unlimited   Unlimited
Free Minutes Zero   200 landline
200 mobile
  2000 landline
2000 mobile
  Unlimited landline and mobile
Tech Support 24/7   24/7   24/7   24/7
Number porting Keep your Number   Keep your Number   Keep your Number   Keep your Number
Freephone Number Includes 0800 Number   Includes 0800 Number   Includes 0800 Number   Includes 0800 Number
Detailed activity reporting Yes   Yes   Yes   Yes
Multi-level auto attendant Yes   Yes   Yes   Yes
Call management system Yes   Yes   Yes   Yes
Click to call - Outlook integration Yes   Yes   Yes   Yes
Option to Bring your own Device Yes   Yes   Yes   Yes

Seen a better deal on a different network?

vivi™ chameleon

vivi™ Chameleon Talk Plans match tariffs from competitors such as, BT, Telappliant, Gradwell, Ringcentral and more, so with vivi™ you know that you will always get the best deal.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.


For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
vivi care

We give you more

vivi basic

No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

vivi basic

Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

vivi basic

Industry beating talk plans, from just £8.50 per month including free minutes

vivi basic

Keep your existing telephone number, or choose a new local, national or freephone number

vivi basic

No expensive equipment to purchase, all you need to purchase are phones and a recommended router

vivi basic

No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

vivi basic

Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

vivi basic

Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

 Businesses in Herefordshire are moving to the cloud

Based in Herefordshire and looking for a business IP phone system provider?  

When you are looking for help and advice on moving your business communications to the cloud then talk to vivi™.

Wide range of industry beating talk plans

When comparing providers for your next telephone system, you don’t need to look any further than vivi™.

vivi™ not only have some of the best talk plans in the industry, but also copy the tariffs of our major competitors such as BT, Telappliant, Gradwell and RingCentral.

This means that with vivi™ you always get the most competitive talk plans available, along with a service that is second to none.

Keep your current number

Moving your communications to the cloud doesn’t mean that you have to change your telephone number.

Your business telephone number is one of your biggest assets, and the most important contact point for your customers, so changing it is not an option.

vivi™ can ‘port’ your business telephone numbers to the cloud, making them portable and allowing you to use them to make or receive  calls wherever you have vivi™ IP phones.

Goodbye expensive BT telephone lines, hello virtual phone lines

Does your business use multiple BT lines, BT multiline or BT featureline?  

If so then virtual phone lines can save your company money and deliver more services.  

Virtual phone lines from vivi™ only use 90k of bandwidth on your broadband connection, so you even the slowest internet connections can carry multiple calls without compromising on quality.

If you want to check how many calls your broadband line will carry then please see our article on BT lines vs virtual phone lines.

Business IP phone network

Moving to the cloud can be complex, so get advice from the experts first.

“The move to the cloud can be complex.  vivi™ can help you avoid the pitfalls because with vivi™ you are working directly with the network.  vivi™ are the IP phone network of choice for Herefordshire because we work with you from the start to make sure that you receive the right advice from the people who know about business IP communications.” says MD Alan Thorpe-Downey.


Full installation or self installation?

Many business owners who are moving their communications to the cloud often elect to self install their phone systems.  

Many suppliers advertise plug and play IP telephone systems, but fail to educate customers about the potential issues surrounding self installation.

Self installed IP telephone systems can work well if you understand what is required to install them properly or have a trained engineer that understands the requirements to install IP handsets on to your PC network.

Please see our article on why many self installed IP phone systems often fail for more information, tips and advice about installing your IP telephone system.

If you want a hassle free self install experience then choose vivi™ wifi IP phones.

If you require a professional installation by a vivi™ engineer in Herefordshire then please call us on 01432 596317 and we will be happy to quote.

IP phone systems designed for businesses

Businesses in your area have already made the move to a vivi™ IP phone system.

vivi™ provide IP systems in the Herefordshire area including Kington, Ledbury, Leominster, Ross-on-Wye and Bromyard.

For more information or advice on moving your business phone system to the cloud then please call one of our friendly and knowledgeable customer service team on 01432 596317 who will be happy to help.

We want to hear from you

Please use the below form to request a callback or quotation

vivi basic