Change the way you talk

Voip provider for Alston

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £16 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration
 
 
 
 

Flat Rate

 

Talk Lite

 

Talk More

 

Talk Unlimited

Price Per User £6.00   £9.50   £13.50   £16.00
No of users 2+   2+   3+   5+
Inbound Calls Unlimited   Unlimited   Unlimited   Unlimited
Free Minutes Zero   200 landline
&
200 mobile
  2000 landline
&
2000 mobile
  Unlimited landline and mobile
Tech Support 24/7   24/7   24/7   24/7
Number porting Keep your Number   Keep your Number   Keep your Number   Keep your Number
Freephone Number Includes 0800 Number   Includes 0800 Number   Includes 0800 Number   Includes 0800 Number
Detailed activity reporting Yes   Yes   Yes   Yes
Multi-level auto attendant Yes   Yes   Yes   Yes
Call management system Yes   Yes   Yes   Yes
Click to call - Outlook integration Yes   Yes   Yes   Yes
Option to Bring your own Device Yes   Yes   Yes   Yes
       

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Alston

Businesses in Alston are moving to VoIP

VoIP can improve the communications of businesses in Alston by offering very useful services and benefits designed to help improve call handling, most of which are free of charge. VoIP also delivers significant cost benefits when migrating from BT landlines. When you want more information about the benefits of switching to VoIP then Talk to vivi™.

Why use VoIP?

New and existing businesses in Alston are now looking towards VoIP as an alternative to traditional BT lines and services. VoIP offers a way of reducing their overhead costs (vivi™ are up to 95% cheaper than BT) and deliver improved services like menu systems and call queuing. These services can improve business communications and customer call handling, making sure that every call is handled effectively.

vivi™ are up to 95% cheaper than BT

Business customers in Cumbria have found that BT is not the only option when it comes to carrying your business calls. Business VoIP networks like vivi™ are up to 95% cheaper than BT and also deliver a better service to local businesses in places like Alston. Click here to see our price comparison.

Say goodbye to expensive BT telephone lines

Virtual VoIP lines are the new replacement for your expensive BT telephone lines. Traditional telephone lines can only make or receive 1 call at a time. The amount of virtual VoIP lines you have available depends only on the speed of your internet connection. This ranges from several lines on a very low speed connection, to hundreds on fibre connections. See our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

Fibre is now available in Cumbria - Have you made the change to VoIP yet? Pretty much everything is easier with faster speeds - from downloading to file sharing, and Voip is a natural addition to any high speed network. With high speed broadband connections you can run your whole office phone system down one internet connection, and still carry out your normal data traffic without worrying about call quality.

Business VoIP specialist

Business VoIP specialist

When it comes to making the change from BT landlines to VoIP, then speak to the experts. “Business owners in Alston and Cumbria are taking advantage of the wide range of cost saving and benefits found by dealing directly with a VoIP network like vivi™. Dealing direct with vivi™ means that you are working with the experts who only deal with business customers, and offer an unmatched levels of after sales service and support.” says MD Alan Thorpe-Downey.

Installation

Fully installed or self install? If your business requires a professionally installed telephone system then vivi™ have installation engineers that cover Cumbria. Please call vivi™ on NUMBER for a full quotation. If you would prefer the self installation route then please read our article on why many self installed VoIP systems often fail which can help guide you around some of the pitfalls of self installation, and tells you about some of the questions that a good quality VoIP provide should be asking before selling a VoIP system. Many businesses in Cumbria choose vivi™ wifi VoIP phones when self installing your telephone system. Wifi VoIP phones are simple to install and avoid the typical issues associated with VoIP installation.

Pay Monthly

Simple monthly payment - With vivi™ there’s no need to remember to pop up your account every month or worry about running out of credit. Pay your monthly invoices via direct debit, and get up to 45 days credit. When you want to view your bills or see up to the minute live billing information for the month, then simply log in to the online customer portal.

Keep your current number

Keep your business phone numbers when you move to vivi™. Moving your business to the cloud you do not need to change your telephone number. When you move to vivi™ you can keep your existing number and still benefit from our huge range of services.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £9.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

Please use the below form to request a callback or quotation

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