Hosted VoIP Phone System provider for Wivenhoe

An easy-to-use phone system, allowing for flexible working options, increased functionality and huge cost savings

Vivi cloud communications

Wivenhoe Hosted VoIP Phone Systems

Vivi has been providing Hosted PBXs in Wivenhoe and the rest of the UK since 2008. We pride ourselves on our exceptional customer service, delivering high-quality phone systems at low costs. We make the process of adopting VoIP simple, secure and affordable, regardless of the size of your business.

Vivi VOIP phone
Vivi Care

We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service. Every one of our Hosted VoIP Phone Systems has been created after fully consulting with our client to ensure that the system fits their needs perfectly, whilst being flexible enough to adapt and grow with their business.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Make and receive calls instantly

Your new vivi Hosted VoIP Phone System will be preconfigured to your exact requirements by our team prior to delivery. This makes setting up your new Hosted VoIP Phone System extensions/handsets incredibly simple, no technical know-how is required! Simply connect them to your internet-enabled network and they will automatically connect to our remote servers, connecting them to your system with all of your pre-specified call routing rules.

vivi VOIP frequently asked questions

Don't be tied to one location!

Work from home

Your business might be based in Wivenhoe, but using a Hosted VoIP Phone System you will be able to make, receive and transfer calls regardless of your physical location, perfect for remote working. You could be working from the office one day, home another and even be able to connect to your Hosted phone system when you're out and about via a mobile phone/sim card extension.

Hosted VoIP Phone System features

A vivi Hosted VoIP Phone System is packed full of fantastic phone system features that you are free to make use of at any time. How your Hosted PBX fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.

You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.

Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message - allowing you to listen to them wherever you are.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Hosted VoIP Phone System Customer Portal

Our simple to use online customer portal provides access to an essential range of enterprise-level products and services designed to simplify the running of your Hosted VoIP Phone System. It gives you full control of your Hosted VoIP Phone System including access to powerful tools such as real-time call statistics and billing information.

Vivi's control panel
vivi Value for money

Talk Plans to suit all budgets

Whether your looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered. We have a selection of Talk plans to choose from to make your new Hosted VoIP Phone System the right fit for your business.

Vivi is not a reseller of someone else's Hosted VoIP Phone System product, we own and operate our own network meaning we can keep our costs low and our service levels high.

The majority of our Talk Plans even include free or subsidised handset costs, so setting up your new Hosted voice is probably much cheaper than you think.

Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!

Speak to us today to find out how much a new vivi Hosted voice would cost.

Vivi customer reviews

What our customers say...

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

Vivi Care

Vivi Care

Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi Hosted VoIP Phone System if you need assistance, and lays out our customer service commitments.

Vivi Care encapsulates our customer service delivery and handset warranty to our customers.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Numbering options

If your business is already established, then you can move your existing Wivenhoe telephone number to us, free of charge. Just speak to our friendly team and we can let you know what details we need. Number porting usually takes around 7-10 days and we will handle everything from start to finish.

If you are a new business, or if your Wivenhoe based business is looking to expand into other geographic areas, you can choose a new number for any UK area. The beauty of a virtual phone number is that you can have a number with any area code expanding your customer base outside of Wivenhoe.

Vivi built and based in the UK
vivi VOIP Products

Hosted voice Number options

  • Hosted VoIP Phone System 0800 freephone numbers
  • Hosted VoIP Phone System 033 local rate numbers
  • 0843 National rate numbers for Hosted VoIP Phone Systems
  • Wivenhoe local numbers
  • Hosted VoIP Phone System numbers for any UK area code
  • Memorable phone numbers for your new Hosted VoIP Phone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start