Hosted VoIP Phone System provider for Rochester

An easy-to-use phone system, allowing for flexible working options, increased functionality and huge cost savings

Vivi cloud communications

A Hosted VoIP Phone System for business based in Rochester

Vivi is a Hosted PBX provider for businesses based in Rochester. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.

Vivi VOIP phone
Vivi Care

We really know our stuff, we’ve been providing Hosted VoIP Phone Systems to businesses since 2008 and have perfected the art of building a system which is perfect for our users. Our team will fully consult with you regarding your phone system needs and build your perfect system customised to your business

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Plug and play Hosted VoIP Phone Systems

When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your Hosted VoIP Phone System bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.

vivi VOIP frequently asked questions

Flexible working options

Work from home

Allowing staff to work away from your normal Rochester business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi Hosted VoIP Phone System will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Rochester based location.

Enterprise-level Features

Your new Hosted VoIP Phone System will include a whole host of enterprise-level Hosted voice features at no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, for example, “Welcome to Janes furnishings, press 1 for Sales, 2 for Customer support for press 3 for anything else”

You can set your own advanced time-based call routing and also set up temporarily closed rules, perfect for scheduling bank holiday closes in advance.

Standard Hosted VoIP Phone System features such as the music on hold, will give your business that professional image it deserves, and when you can't get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Online System Management

Our online customer portal gives you complete control of your vivi Hosted VoIP Phone System, giving you access to real-time analytics, powerful call control and instant system management. It's simple to use and can be accessed 24/7, allowing instant changes to your Hosted PBX services, such as call flows and handset management.

Vivi's control panel
vivi Value for money

Talk Plans and Pricing

A new Hosted VoIP Phone System doesn’t have to carry a large price tag! We own and operate our own Hosted PBX network meaning we can keep our prices low and service levels high. Our Talk plans are designed to suit all business users, with a variety of plans with a bundle of free minutes included for outbound calls. We even have an unlimited plan to cover all of your UK landline and mobile minutes.

You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Hosted VoIP Phone System even cheaper.

Our plug and play service means that you don't have to pay any charges for on-site installation, and maintenance and 24/7 support are included as standard at no extra cost.

Speak to us today to find out how much a new vivi Hosted VoIP Phone System would cost.

Vivi customer reviews

What our customers say...

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

Vivi Care

Vivi Care plan

We know that business continuity is vital, that’s why we created our vivi care plan. It’s a unique service that ensures that your new Hosted VoIP Phone System is covered if a handset ever breaks, and defines how we look after you, both in and outside of normal working hours.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Telephone numbers If you already have a phone number that you need to keep hold of then you can simply move your number to us, free of charge. We have porting agreements in place with all major UK providers and we handle the full process from start to finish.

We have a huge selection of telephone numbers for all UK areas allocated to us directly from Ofcom, so if you need a new number then just let us know. You can choose a Rochester number, or a number for any other UK destination, you don't have to be physically based in that area to get that area code. Our standard telephone numbers cost just £3 per month, and we also have a fantastic range of memorable numbers which start from just £5 per month - just let us know the area code you are looking for and we will find your perfect phone number.

Vivi built and based in the UK
vivi VOIP Products

Hosted voice Number options

  • Hosted VoIP Phone System 0800 freephone numbers
  • Hosted VoIP Phone System 033 local rate numbers
  • 0843 National rate numbers for Hosted VoIP Phone Systems
  • Rochester local numbers
  • Hosted VoIP Phone System numbers for any UK area code
  • Memorable phone numbers for your new Hosted VoIP Phone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start