A Hosted VoIP Phone System for business based in Cramlington
Vivi is a Hosted PBX provider for businesses based in Cramlington. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
Our tight-knit, highly-trained team have been creating Hosted VoIP Phone Systems for UK businesses since 2008. Prior to delivery of any hardware, we fully consult with you regarding your exact requirements, meaning that the system you receive is customised to your business needs.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
A Hosted VoIP Phone System with no technical knowledge required!
Unlike other Hosted VoIP Phone System providers, we don't expect you to set everything up yourself. We pride ourselves on our handheld service, and we will pre-configure everything prior to dispatch, meaning that all you need to do after delivery is plug the phones in. Our friendly team will call you on delivery day to make sure everything is working as expected and you will usually be ready to make and receive calls on your new Hosted voice within a few minutes!
Connect to your Hosted VoIP Phone System wherever you are
Traditionally phone systems tied you to a physical location, your place of work would be an office based in Cramlington and you would have to physically be present there to make and receive your business calls. Now, with a new vivi Hosted phone system, you and your staff can stay connected by making, receiving and transferring calls anywhere with access to an internet connection.
Hosted VoIP Phone System features
A vivi Hosted VoIP Phone System is packed full of fantastic phone system features that you are free to make use of at any time. How your Hosted phone system fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.
You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.
Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message - allowing you to listen to them wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Online Customer Management System
Once you have set up your Hosted VoIP Phone System account with us, you will have access to the online customer management system, this gives you 24/7 web access to your vivi Hosted VoIP Phone System and have the tools to manage, view and edit the system as and when you need to.
How much does a Hosted VoIP Phone System cost?
Not only do Hosted phone system provide better communication, but they are also much cheaper than traditional phone systems, utilising your existing internet connection instead of installing and paying for separate lines.
Most of our Hosted VoIP Phone System talk plan packages include a bundle of free minutes, including an option for unlimited outbound calls to UK landlines and mobiles. We also have plans which include free handsets, so getting a new Hosted VoIP Phone System is probably much cheaper than you think.
With support and maintenance included, you also don't pay for any expensive onsite installation as everything we send to you will be plug and play.
Speak to us today to get a free no-obligation Hosted voice quote.
Don’t worry, we've got you covered
Our Hosted VoIP Phone System support team is available 24 hours a day, 7 days a week at no additional cost, plus you will have your own account manager who you will be able to speak with during normal working hours.
We cover your handsets for the life of your contract under our 48-hour repair or replace guarantee, so if your handset ever develops a fault you can rest assured that a replacement will be sent out quickly, free of charge.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Phone numbers
We have a huge selection of telephone numbers to choose from, and if you need to move your current number to us, that's no problem either.
The beauty of a virtual phone number is that when you choose one, you are not restricted to a Cramlington area code. You can choose a “local” number for any UK area which is a great way to expand your business and market to clients outside of your geographical location. Our standard numbers cost just £3 each and we also have a great selection of memorable numbers available if you are looking for something special for your marketing campaigns.
Moving your existing number to us couldn't be simpler, just give our team a call and they will let us know what the process is, and we will fully handle the request from start to finish. Number porting usually takes around 7-10 days to complete.
Hosted phone system Number options
- Hosted VoIP Phone System 0800 freephone numbers
- Hosted VoIP Phone System 033 local rate numbers
- 0843 National rate numbers for Hosted VoIP Phone Systems
- Cramlington local numbers
- Hosted VoIP Phone System numbers for any UK area code
- Memorable phone numbers for your new Hosted VoIP Phone System
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
