Alnwick Hosted VoIP Phone Systems
Vivi has been providing Hosted phone system in Alnwick and the rest of the UK since 2008. We pride ourselves on our exceptional customer service, delivering high-quality phone systems at low costs. We make the process of adopting VoIP simple, secure and affordable, regardless of the size of your business.
Our tight-knit, highly-trained team have been creating Hosted VoIP Phone Systems for UK businesses since 2008. Prior to delivery of any hardware, we fully consult with you regarding your exact requirements, meaning that the system you receive is customised to your business needs.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
We are with you every step of the way
After purchasing a vivi Hosted VoIP Phone System, we will pre-configure your extensions, call routing, and customisation prior to dispatch, so you don't have to worry about having to set anything up yourself, in fact, you won’t need any technical know-how to get your new Hosted VoIP Phone System up and running, we take care of it for you. Your Hosted phone system will be completely pre-configured before being handed over to you, meaning you simply have to plug handsets in when they arrive and you will be ready to make and receive calls within a matter of minutes.
Flexible working options
Allowing staff to work away from your normal Alnwick business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi Hosted VoIP Phone System will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Alnwick based location.
Included Hosted VoIP Phone System features
Our enterprise-level Hosted phone system features are included as standard. You can have as many users as you need (no restrictions) and choose exactly the features that fit your business. You can route calls depending on the day and time of day, greet your inbound callers with a bespoke message to introduce your business, and also allow customers to select options or departments to choose from.
Out of hours, you can choose to perhaps filter your Hosted VoIP Phone System calls to an emergency line, or straight to voicemail, which can be emailed to you allowing you to listen to messages wherever you are. The call queuing/stacking system ensures that callers will never hit an engaged tone and the follow-me service allows your incoming calls to reach you on your desk phone, mobile app or as a call forward to an external number.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Online System Manager
The online system manager is at the heart of the Hosted VoIP Phone System, controlling every aspect of your Hosted voice from adjusting your opening hours, changing your call routing, to viewing you live call statistics and billing information.
How much does a Hosted VoIP Phone System cost?
Not only do Hosted phone system provide better communication, but they are also much cheaper than traditional phone systems, utilising your existing internet connection instead of installing and paying for separate lines.
Most of our Hosted VoIP Phone System talk plan packages include a bundle of free minutes, including an option for unlimited outbound calls to UK landlines and mobiles. We also have plans which include free handsets, so getting a new Hosted VoIP Phone System is probably much cheaper than you think.
With support and maintenance included, you also don't pay for any expensive onsite installation as everything we send to you will be plug and play.
Speak to us today to get a free no-obligation Hosted voice quote.
Vivi Care
Vivi care is our unique Hosted VoIP Phone System service plan and includes lifetime handset warranty, 48-hour repair or replace guarantee, free 24/7 customer support, free purchase and upgrade options and quarterly customer service calls.
Phone numbers
We have a huge selection of telephone numbers to choose from, and if you need to move your current number to us, that's no problem either.
The beauty of a virtual phone number is that when you choose one, you are not restricted to a Alnwick area code. You can choose a “local” number for any UK area which is a great way to expand your business and market to clients outside of your geographical location. Our standard numbers cost just £3 each and we also have a great selection of memorable numbers available if you are looking for something special for your marketing campaigns.
Moving your existing number to us couldn't be simpler, just give our team a call and they will let us know what the process is, and we will fully handle the request from start to finish. Number porting usually takes around 7-10 days to complete.
Hosted voice Number options
- Hosted VoIP Phone System 0800 freephone numbers
- Hosted VoIP Phone System 033 local rate numbers
- 0843 National rate numbers for Hosted VoIP Phone Systems
- Alnwick local numbers
- Hosted VoIP Phone System numbers for any UK area code
- Memorable phone numbers for your new Hosted VoIP Phone System
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.