Tynemouth Cloud phone systems
Vivi has been providing Cloud telephone systems in Tynemouth and the rest of the UK since 2008. We pride ourselves on our exceptional customer service, delivering high-quality phone systems at low costs. We make the process of adopting VoIP simple, secure and affordable, regardless of the size of your business.
Our tight-knit, highly trained team deals only with UK businesses, so we really know our stuff. We understand what businesses need from a Cloud phone system and we will always deliver you your perfect system.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Handheld service
Once you're ready to purchase your new vivi Cloud phone system, we handle everything from start to finish. You don't have to worry about any complicated setup or expensive installation, your Cloud telephone systems extensions will be set up to your exact requirements and pre-configured prior to delivery, so all you need to do is plug them into your internet-enabled network and you will be ready to make and receive calls from your new Cloud phone system within a few minutes - no technical knowledge required.
Flexible working options
Allowing staff to work away from your normal Tynemouth business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi Cloud phone system will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Tynemouth based location.
Cloud phone system features
A vivi Cloud phone system is packed full of fantastic phone system features that you are free to make use of at any time. How your Cloud based phone system fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.
You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.
Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message - allowing you to listen to them wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Online System Manager
The online system manager is at the heart of the Cloud phone system, controlling every aspect of your Cloud telephone system from adjusting your opening hours, changing your call routing, to viewing you live call statistics and billing information.
Talk Plans
We have a great selection of Cloud phone system talk plans to choose from, starting from just £6 per user per month. Plus, our majority of plans also include a bundle of minutes to use for outbound calls plus free or subsidised handsets.
Due to the fact that we own and operate our own Cloud based phone system network, we can keep our prices low whilst maintaining our excellent customer care. All support and maintenance are free, meaning that getting your new Cloud phone system is probably much cheaper than you think.
Speak to one of our team members today to get a free no-obligation Cloud phone system quote
Vivi Care plan
Don't worry, we’ve got you covered! Our high-quality Cloud phone systems are backed up by our expert support and lifetime guarantee.
Vivi care is a unique service plan that defines how we look after you and lays out our customer service commitments
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Cloud phone system telephone numbers
Need to keep your existing telephone number? No problem, we have porting agreements with all major UK telecommunication providers and moving your number to us is free! Just let us know the number you wish to port and we will handle the full process, from start to finish.
If it's a new number that you are looking for then we can help with that too. We have area codes for all UK destinations including Tynemouth, and you can choose any of them - you won't be restricted to choosing one with your area code.
We also have a fantastic range of local rate (033), national (083) and freephone (0800) numbers available. If you are looking for something special, we also have a great range of memorable numbers available - just ask one of our team members for more information.
Cloud telephone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Tynemouth local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.