A Cloud phone system for business based in Southwold
Vivi is a Cloud based phone system provider for businesses based in Southwold. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
Our tight-knit, highly-trained team will work closely with you to deliver you a Cloud phone system that is a perfect fit and customised for you and your business. You can make changes to the setup, add additional users and bump up your talk plan whenever you need to giving you a flexible phone system which can grow with your business
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play Cloud phone systems
When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your Cloud phone system bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.
Work anywhere with your new Cloud phone system
Stay connected to your business, even whilst working remotely. Your new Cloud based phone system can be accessed anywhere with a stable internet connection, so you will be able to make, receive and transfer calls regardless of your location - you will no longer be tied to your desk in Southwold.
Enterprise-level Features
Your new Cloud phone system will include a whole host of enterprise-level Cloud telephone system features at no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, for example, “Welcome to Janes furnishings, press 1 for Sales, 2 for Customer support for press 3 for anything else”
You can set your own advanced time-based call routing and also set up temporarily closed rules, perfect for scheduling bank holiday closes in advance.
Standard Cloud phone system features such as the music on hold, will give your business that professional image it deserves, and when you can't get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Online Customer Management System
Once you have set up your Cloud phone system account with us, you will have access to the online customer management system, this gives you 24/7 web access to your vivi Cloud phone system and have the tools to manage, view and edit the system as and when you need to.
Talk Plans and Pricing
A new Cloud phone system doesn’t have to carry a large price tag! We own and operate our own Cloud based phone system network meaning we can keep our prices low and service levels high. Our Talk plans are designed to suit all business users, with a variety of plans with a bundle of free minutes included for outbound calls. We even have an unlimited plan to cover all of your UK landline and mobile minutes.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Cloud phone system even cheaper.
Our plug and play service means that you don't have to pay any charges for on-site installation, and maintenance and 24/7 support are included as standard at no extra cost.
Speak to us today to find out how much a new vivi Cloud phone system would cost.
A rock-solid Cloud phone system backed up by our vivi care service.
Our vivi care encapsulates the care and service that we promise to you. Throughout your time with us, you have access to our free Cloud phone system 24/7 helpline, and we really do pride ourselves on our personal service. Once you have purchased your Cloud based phone system, we will allocate you an account manager who will look after your account for the duration of your contract. With our 48-hour repair or replace guarantee, a support line which is always open and our friendly knowledgeable team, you can rest assured that your business communications are in good hands.
Move your existing number to us
You can move your existing telephone number to us free of charge, we also have plenty of new numbers available directly from Ofcom. So, if you are looking for a new number to advertise your business or to reach out to different UK areas, just because your business is based in Southwold, you are not restricted to numbers for that area, you can have an area code for any UK location, widening your businesses reach to outside of your local area.
Cloud telephone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Southwold local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.