Cloud phone system provider for Newcastle-upon-Tyne
The complete Cloud based phone system for your Newcastle-upon-Tyne based business. Vivi is the clear and simple route to VoIP, we make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.
Our tight-knit, highly-trained team will work closely with you to deliver you a Cloud phone system that is a perfect fit and customised for you and your business. You can make changes to the setup, add additional users and bump up your talk plan whenever you need to giving you a flexible phone system which can grow with your business
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
A Cloud phone system with no technical knowledge required!
Unlike other Cloud phone system providers, we don't expect you to set everything up yourself. We pride ourselves on our handheld service, and we will pre-configure everything prior to dispatch, meaning that all you need to do after delivery is plug the phones in. Our friendly team will call you on delivery day to make sure everything is working as expected and you will usually be ready to make and receive calls on your new Cloud telephone system within a few minutes!
Work from home
Recent times have highlighted the absolute need for flexible working options, allowing staff to connect to a Cloud phone system remotely is a huge consideration for all businesses. Your new Cloud phone system from vivi will allow your staff to answer, receive calls and transfer calls as if they were all working from your normal business Newcastle-upon-Tyne location.
Fantastic features included as standard
Vivi includes a whole host of enterprise-level Cloud phone system features included with no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, you can set your own advanced time-based call routing and have as many ring/hunt groups as you need.
Cloud based phone system features such as the music on hold will give your business that professional image it deserves, and when you can't get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.
Discover powerful VoIP features with vivi
Auto-attendant menu system
Music on hold
Live call stats
Time-based call routing
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Inbound caller ID
Temporary close service
Follow me services
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Fax to email
Reverse caller ID
Online System Manager
The online system manager is at the heart of the Cloud phone system, controlling every aspect of your Cloud telephone system from adjusting your opening hours, changing your call routing, to viewing you live call statistics and billing information.
Talk Plans and Pricing
A new Cloud phone system doesn’t have to carry a large price tag! We own and operate our own Cloud telephone system network meaning we can keep our prices low and service levels high. Our Talk plans are designed to suit all business users, with a variety of plans with a bundle of free minutes included for outbound calls. We even have an unlimited plan to cover all of your UK landline and mobile minutes.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Cloud phone system even cheaper.
Our plug and play service means that you don't have to pay any charges for on-site installation, and maintenance and 24/7 support are included as standard at no extra cost.
Speak to us today to find out how much a new vivi Cloud phone system would cost.
Vivi Care plan
We know that business continuity is vital, that’s why we created our vivi care plan. It’s a unique service that ensures that your new Cloud phone system is covered if a handset ever breaks, and defines how we look after you, both in and outside of normal working hours.
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Whether you are looking for a new telephone number, or if you are wanting to keep hold of your existing number - vivi can help. We have a huge selection of numbers allocated to us directly from Ofcom, and we have porting agreements with all major UK telecommunication providers.
Having a virtual phone number means that you can pick a number from any UK location, you don't have to be limited to a Newcastle-upon-Tyne area code. This gives you a huge marketing advantage, allowing your business to expand into other “local” areas.
We make moving your existing to us as simple and seamless as possible, just chat to one of our team members today and we will handle the full process from start to finish (which usually takes around 7-10 days)
Cloud telephone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Newcastle-upon-Tyne local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system