Eccles Cloud phone systems

Our powerful Cloud phone systems are simple to use, reliable and affordable for all business sizes

Vivi cloud communications

Cloud phone system provider for Eccles

The complete Cloud based phone system for your Eccles based business. Vivi is the clear and simple route to VoIP, we make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.

Vivi VOIP phone
Vivi Care

We’ve been providing phone systems to UK businesses since 2008, we have a tight-knit, highly trained team who will fully consult with you regarding your phone system needs and build your perfect system, customised to your business

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Plug and play Cloud phone systems

When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your Cloud phone system bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.

vivi VOIP frequently asked questions

Seamless remote working

Work from home

Our Cloud phone systems enable you and your team to work from home, or any other remote location using their broadband, Wifi or 4G network. Whether your team member is working from the business address in Eccles, or from home, calls will be distributed by your Cloud telephone system as normal, with the ability to access voicemails and make and transfer calls just like you would do if you were all working from the same location.

Enterprise-level Features

Your new Cloud phone system will include a whole host of enterprise-level Cloud based phone system features at no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, for example, “Welcome to Janes furnishings, press 1 for Sales, 2 for Customer support for press 3 for anything else”

You can set your own advanced time-based call routing and also set up temporarily closed rules, perfect for scheduling bank holiday closes in advance.

Standard Cloud phone system features such as the music on hold, will give your business that professional image it deserves, and when you can't get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Cloud phone system Customer Portal

Our simple to use online customer portal provides access to an essential range of enterprise-level products and services designed to simplify the running of your Cloud phone system. It gives you full control of your Cloud phone system including access to powerful tools such as real-time call statistics and billing information.

Vivi's control panel
vivi Value for money

Pricing

Vivi has Cloud phone system talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don't have to worry about topping a prepaid account.

We own and operate our own Cloud telephone system network, and do not resell someone else's product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi Cloud phone system.

You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Cloud phone system even cheaper.

Vivi customer reviews

What our customers say...

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

Vivi Care

A rock-solid Cloud phone system backed up by our vivi care service.

Our vivi care encapsulates the care and service that we promise to you. Throughout your time with us, you have access to our free Cloud phone system 24/7 helpline, and we really do pride ourselves on our personal service. Once you have purchased your Cloud based phone system, we will allocate you an account manager who will look after your account for the duration of your contract. With our 48-hour repair or replace guarantee, a support line which is always open and our friendly knowledgeable team, you can rest assured that your business communications are in good hands.

Keep your existing number, or get a new one! If you're starting a new business venture, you can get a new telephone number either with a Eccles area code or any other UK destination. When you choose a new number from us, you don't have to choose one from your physical location, you can expand your business into new “local areas” by simply choosing a number with a different area code.

If you already have a number that you need to keep then that is no problem either. Being a major Cloud phone system telecom network, we have porting agreements in place to move your number from your current provider to us. Just let our friendly team know that you want to port in your existing number and we will handle it fully for you, from start to finish.

Vivi built and based in the UK
vivi VOIP Products

Cloud telephone system Number options

  • Cloud phone system 0800 freephone numbers
  • Cloud phone system 033 local rate numbers
  • 0843 National rate numbers for Cloud phone systems
  • Eccles local numbers
  • Cloud phone system numbers for any UK area code
  • Memorable phone numbers for your new Cloud phone system

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start