Get your Droitwich based business a Cloud phone system
Vivi is the clear and simple route to VoIP. We make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business. No hassle, no complicated or expensive installation, just excellent customer care and a complete Cloud based phone system for your Droitwich based business.
We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service and bespoke systems which fit your business. We will fully consult with you regarding your phone system needs and then make sure your perfect phone system is delivered, whilst also being flexible enough to change and adapt with your business as you grow.
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
We are with you every step of the way
After purchasing a vivi Cloud phone system, we will pre-configure your extensions, call routing, and customisation prior to dispatch, so you don't have to worry about having to set anything up yourself, in fact, you won’t need any technical know-how to get your new Cloud phone system up and running, we take care of it for you. Your Cloud telephone system will be completely pre-configured before being handed over to you, meaning you simply have to plug handsets in when they arrive and you will be ready to make and receive calls within a matter of minutes.
Work from home
Recent times have highlighted the absolute need for flexible working options, allowing staff to connect to a Cloud phone system remotely is a huge consideration for all businesses. Your new Cloud phone system from vivi will allow your staff to answer, receive calls and transfer calls as if they were all working from your normal business Droitwich location.
Cloud phone system features
A vivi Cloud phone system is packed full of fantastic phone system features that you are free to make use of at any time. How your Cloud telephone system fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.
You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.
Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message - allowing you to listen to them wherever you are.
Discover powerful VoIP features with vivi
Auto-attendant menu system
Music on hold
Live call stats
Time-based call routing
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Inbound caller ID
Temporary close service
Follow me services
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Fax to email
Reverse caller ID
Online System Management
Our online customer portal gives you complete control of your vivi Cloud phone system, giving you access to real-time analytics, powerful call control and instant system management. It's simple to use and can be accessed 24/7, allowing instant changes to your Cloud based phone system services, such as call flows and handset management.
Vivi has Cloud phone system talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don't have to worry about topping a prepaid account.
We own and operate our own Cloud based phone system network, and do not resell someone else's product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi Cloud phone system.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Cloud phone system even cheaper.
Don't worry, we’ve got you covered
Vivi care ensures that your business communications are highly available. It’s a unique service plan that defines how we look after you and your Cloud phone system and lays out our customer service commitments.
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Business telephone numbers
We have porting agreements with all major UK networks, meaning we can organise the movement of your telephone number from your current provider, to us. Porting a number to us is free, and usually takes around 7-10 days to complete.
If you are looking for new numbers, we have plenty available provided to us directly from Ofcom. Our virtual phone numbers work in the exact same way as standard numbers, but a huge difference is that you don't have to be physically located in an area to get that STD code, meaning you are not restricted to numbers from Droitwich.
You can have as many numbers as you like, and they cost just £3 per month, we also have a fantastic selection of memorable numbers available, so if you are looking for something special, just let us know.
Cloud based phone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Droitwich local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system