A Cloud phone system for business based in Dorking
Vivi is a Cloud based phone system provider for businesses based in Dorking. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
Our tight-knit, highly-trained team will work closely with you to deliver you a Cloud phone system that is a perfect fit and customised for you and your business. You can make changes to the setup, add additional users and bump up your talk plan whenever you need to giving you a flexible phone system which can grow with your business
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play set-up
Our smart, high-quality Cloud phone systems are pre-configured to your exact requirements prior to dispatch. This means you don’t have to be a technical whizz to get the Cloud phone system set up. When the extensions/handsets arrive with you, you just need to plug them in and they will pick up all of the settings from the cloud and will be ready to make and receive calls almost instantly.
Connect to your Cloud phone system wherever you are
Traditionally phone systems tied you to a physical location, your place of work would be an office based in Dorking and you would have to physically be present there to make and receive your business calls. Now, with a new vivi Cloud telephone system, you and your staff can stay connected by making, receiving and transferring calls anywhere with access to an internet connection.
Cloud phone system Features
Our Cloud phone systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your Cloud phone system professionally, at any time of the day.
With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Web-based Customer Portal
The web-based customer portal gives you 24/7 access to an essential range of enterprise-level products and services designed to simplify the running of your Cloud phone system. It gives you access to powerful Cloud based phone system tools such as real-time call statistics and billing information.
Cloud phone system Pricing
Vivi have pricing options to suit all requirements, with low-cost talk plans where you pay for what you use, right through to Cloud based phone system plans which include unlimited outbound calls and free handsets, you will always find the right plan to fit your business.
Vivi is not a reseller of someone else's product, we own and operate our own Cloud phone system network meaning we can keep our costs low and our service levels high.
Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!
Speak to us today to find out how much a new vivi Cloud phone system would cost.
Vivi Care
Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi Cloud phone system if you need assistance, and lays out our customer service commitments.
Vivi Care encapsulates our customer service delivery and handset warranty to our customers.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Numbers
Whether you are looking for a new telephone number, or if you are wanting to keep hold of your existing number - vivi can help. We have a huge selection of numbers allocated to us directly from Ofcom, and we have porting agreements with all major UK telecommunication providers.
Having a virtual phone number means that you can pick a number from any UK location, you don't have to be limited to a Dorking area code. This gives you a huge marketing advantage, allowing your business to expand into other “local” areas.
We make moving your existing to us as simple and seamless as possible, just chat to one of our team members today and we will handle the full process from start to finish (which usually takes around 7-10 days)
Cloud based phone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Dorking local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
