Cloud phone system provider for Stourbridge

A powerful, reliable VoIP System with hassle-free setup, fantastic customer care and monthly DD billing, start your 30-day free trial today

Vivi cloud communications

Cloud phone system in Stourbridge

Getting a Cloud based phone system for your business in Stourbridge couldn’t be simpler. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. Our speciality is to ensure that businesses get the perfect phone system for them, making the process of adopting VoIP uncomplicated, secure and affordable.

Vivi VOIP phone
Vivi Care

Our tight-knit, highly-trained team has been delivering Cloud phone systems to businesses since 2008. We pride ourselves on creating, bespoke solutions for our customers and will always ensure the phone system is a perfect fit, whilst also being flexible enough to adapt to growing businesses.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Handheld service

When you're ready to order the new vivi Cloud phone system you don't need to worry about the setup or installation. Our Cloud phone systems are designed to be plug and play, so they will be completely pre-configured prior to dispatch, allowing you to plug them in and you will be ready to make and receive calls on your new Cloud telephone system straight away. Our team will contact you to make sure everything is working perfectly and whenever you need to make any changes to your system, we are just a phone call away.

vivi VOIP frequently asked questions

Flexible working options

Work from home

Allowing staff to work away from your normal Stourbridge business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi Cloud phone system will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Stourbridge based location.

Advanced system features included as standard

Discover powerful enterprise-level Cloud phone system features, included as standard. We provide Cloud telephone system which grow with your business, with the ability to add more users at any time. Most of the Cloud phone system features such as the auto-attendant menu system, announcements, music on hold and voicemail to email can be customised and personalised to your business and our time-based call routing means that every call will be handled, regardless of the day or time of the call. You can also add extra Cloud phone system features such as remote call monitoring and remote call pick-up and takeover perfect for staff training.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Online Control Panel

The vivi system manager puts you in control of your new Cloud phone system. It provides maximum online control, allowing for instant changes to your Cloud telephone system and provides access to detailed activity reports, call statistics, live billing, plus much more!

Vivi's control panel
vivi Value for money

Pricing

Vivi has Cloud phone system talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don't have to worry about topping a prepaid account.

We own and operate our own Cloud telephone system network, and do not resell someone else's product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi Cloud phone system.

You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Cloud phone system even cheaper.

Vivi customer reviews

What our customers say...

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

Vivi Care

Don’t worry, we've got you covered

Our Cloud phone system support team is available 24 hours a day, 7 days a week at no additional cost, plus you will have your own account manager who you will be able to speak with during normal working hours.

We cover your handsets for the life of your contract under our 48-hour repair or replace guarantee, so if your handset ever develops a fault you can rest assured that a replacement will be sent out quickly, free of charge.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Phone numbers

We have a huge selection of telephone numbers to choose from, and if you need to move your current number to us, that's no problem either.

The beauty of a virtual phone number is that when you choose one, you are not restricted to a Stourbridge area code. You can choose a “local” number for any UK area which is a great way to expand your business and market to clients outside of your geographical location. Our standard numbers cost just £3 each and we also have a great selection of memorable numbers available if you are looking for something special for your marketing campaigns.

Moving your existing number to us couldn't be simpler, just give our team a call and they will let us know what the process is, and we will fully handle the request from start to finish. Number porting usually takes around 7-10 days to complete.

Vivi built and based in the UK
vivi VOIP Products

Cloud telephone system Number options

  • Cloud phone system 0800 freephone numbers
  • Cloud phone system 033 local rate numbers
  • 0843 National rate numbers for Cloud phone systems
  • Stourbridge local numbers
  • Cloud phone system numbers for any UK area code
  • Memorable phone numbers for your new Cloud phone system

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start