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The complete business phone system delivered from the cloud

Discover a smarter way to run your business communications with a powerful, reliable, and customisable VoIP phone system

System features
Vivi cloud communications

The clear and simple route to VoIP

Vivi makes the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

Vivi VOIP phone
Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

A rock-solid VoIP telephone service, backed-up with

Vivi Care

We’ve got your back. Free handset purchase and upgrade options, lifetime handset warranty, 24/7 customer support, 48 hour repair or replacement guarantee.

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Vivi Care
x7_free
Free Fanvil X7

When you choose an Unlimited Talk Plan*

free_2135
FREE GXP 2135

When you choose Talk More Talk Plan*

free_1630
FREE GXP 1630

When you choose Talk Lite Plan*

Vivi cost savings

20% off every Plan

when you bring your own device or opt to use softphones**

 

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*Offer based on 36-month contract.  **Does not include any 30-day contract plans

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Download factsheet

Need to work from home?

Make and receive calls regardless of your location. Distribute calls via our VoIP app, with instant deployment and no hassle.

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Move your number to us

A new phone system doesn’t mean a new telephone number, you can move your existing number to us free of charge!

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Built and based in the UK

We’ve built our own network, we don't resell someone elses. We are proud to be UK based and offering services to only UK businesses.

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Click to Dial

Click to Dial connects seamlessly to your vivi phone system, providing an easy and convenient way to dial numbers directly from your browser.

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Vivi’s control panel puts you in the driver’s seat

Providing maximum online control of your phone system, make instant changes and have access to detailed activity reports, call stats, live billing plus much more

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Vivi's control panel
Vivi customer reviews

What our customers say...

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Contact us
Where to start

On the vivi Blog

What is time-based call routing?

What is time-based call routing? Time-based call routing is a valuable tool for businesses that want to provide exceptional customer service, even outside of regular business hours. By automatically switching telephone system components at specific times, you can...

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ISDN Switch off, is your business ready?

So, what’s happening? BT has announced that ISDN services will cease by 2025. ISDN and PSTN hardware will stop being sold after 2020. This might seem like a long time away, but BT is moving its entire voice network over to Voice over IP (VoIP) in stages before then....

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GDPR Compliant Call Recording

GDPR & Recording calls The new General Data Protection Regulations (GDPR) take effect from 25th May 2018.  This new wide-ranging set of regulations impacts many of the ways in which data is stored as well as the way in which data (including call recordings)...

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Vivi Blog