The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Flat rate

0.9p to landlines

5.9p to mobiles

200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Flat rate calls 0.9p to landline, 5.9p to mobile
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Norwich

Businesses in Norwich are moving to VoIP

When you are looking for a reliable VoIP provider in Norwich then talk to vivi™. vivi™ are the independent VoIP specialist covering Norwich and Norfolk. vivi™ are always happy to give help and advice on how best to implement VoIP, and answer any questions that you have about VoIP.

Why use VoIP?

Many businesses in Norwich are moving away from their traditional BT lines and turning to VoIP. Cloud based VoIP phone systems help to deliver cost efficiencies because you no longer need to have multiple telephone lines or expensive PBX boxes on the wall.

vivi™ are up to 95% cheaper than BT

Norfolk business owners now choose VoIP suppliers like vivi™ instead of BT. Call costs with vivi™ are up to 95% lower than BT and businesses also find large scale cost reductions because multiple BT landlines are replaced by one internet connection.

Say goodbye to expensive BT telephone lines

Virtual VoIP lines are the new replacement for your expensive BT telephone lines. Traditional telephone lines can only make or receive 1 call at a time. The amount of virtual VoIP lines you have available depends only on the speed of your internet connection. This ranges from several lines on a very low speed connection, to hundreds on fibre connections. See our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

Superfast broadband has been an underlying factor that has led businesses in Norfolk to adopt many cloud based technologies, including VoIP. VoIP services rely on a good internet connection, and the faster the speed, the more calls you can carry on one line.

Business VoIP specialist

Business VoIP specialist

When moving to VoIP, talk to vivi™. Get expert advice direct from the network. “VoIP is complex, so let vivi™ handle your communications so that you can concentrate on running your business. Dealing with vivi™ means you are dealing directly with the network, and our people are experts. vivi™ are the choice for businesses in Norwich and Norfolk when looking for reliable VoIP advice and support” says MD Alan Thorpe-Downey.

Installation

Fully installed or self install? If your business requires a professionally installed telephone system then vivi™ have installation engineers that cover Norfolk. Please call vivi™ on NUMBER for a full quotation. If you would prefer the self installation route then please read our article on why many self installed VoIP systems often fail which can help guide you around some of the pitfalls of self installation, and tells you about some of the questions that a good quality VoIP provide should be asking before selling a VoIP system. Many businesses in Norfolk choose vivi™ wifi VoIP phones when self installing your telephone system. Wifi VoIP phones are simple to install and avoid the typical issues associated with VoIP installation.

Pay Monthly

Pay by DD - vivi™ bill on the 1st of every month, so you have up to 45 days credit on your account every month. Get access to live billing information via our online customer portal, so you always know your communication costs, even down to an individual extension. Pay your bills by direct debit and don’t worry about having to top up or running out of credit.

Keep your current number

Move to vivi™ and keep your existing phone numbers. Moving to the cloud doesn’t mean you have to loose your valuable business telephone numbers. vivi™ can port your numbers to the cloud, so you will keep your business phone numbers and benefit from the full range of VoIP services that vivi™ deliver.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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