Change the way you talk

Voip provider for North Yorkshire

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Zero 200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Example of a 5 user system

  • Flat rate calls 0.9p to landline, 5.9p to mobile
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Seen a better deal on a different network?

vivi™ chameleon

vivi™ Chameleon Talk Plans match tariffs from competitors such as, BT, Telappliant, Gradwell, Ringcentral and more, so with vivi™ you know that you will always get the best deal.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
vivi care

We give you more

vivi basic

No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

vivi basic

Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

vivi basic

Industry beating talk plans, from just £8.50 per month including free minutes

vivi basic

Keep your existing telephone number, or choose a new local, national or freephone number

vivi basic

No expensive equipment to purchase, all you need to purchase are phones and a recommended router

vivi basic

No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

vivi basic

Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

vivi basic

Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

vivi basic

Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

Why move to the cloud?

Many businesses in North Yorkshire are moving away from their traditional BT lines and turning to cloud base telecoms as a lower cost alternative with a feature rich delivery.  

Cloud based IP phone systems help to deliver cost efficiencies because you no longer need to have multiple telephone lines or expensive PBX boxes on the wall.

Wide range of industry beating talk plans

When comparing providers for your next telephone system, you don’t need to look any further than vivi™.

vivi™ not only have some of the best talk plans in the industry, but also copy the tariffs of our major competitors such as BT, Telappliant, Gradwell and RingCentral.

This means that with vivi™ you always get the most competitive talk plans available, along with a service that is second to none.

Goodbye expensive BT telephone lines, hello virtual phone lines

Using traditional BT telephone lines will mean that you can only handle 1 call per line.

vivi™ use virtual telephone lines to handle your calls, which are higher quality and more flexible than BT multiline or BT featureline, and are a fraction of the cost.  

To see how many virtual phone lines your broadband can handle please see our article on BT lines vs virtual phone lines.

IP phone systems designed for businesses

North Yorkshire businesses move from BT to the cloud.

When businesses in Colburn, Boroughbridge, Bedale, Easingwold and Middlesbrough are looking for a trusted, high quality IP telephone service then they turn to vivi™.

When you need help or advice about moving your telephone system to the cloud then call vivi™ on 01765 311317 and speak to the experts in business IP communications.

Business IP phone network

When you plan to move your business to the cloud then talk to the experts first.

“vivi™ are the experts in moving business customers from BT to the cloud.  When it comes to cloud based IP phone services, don’t trust your business communications to anyone less than an expert.  IP can be a very complex environment and vivi™ are the IP phone network of choice in North Yorkshire.  Our expert staff can give useful help and advice right from the start to make sure that everything works perfectly.” says MD Alan Thorpe-Downey.

Installation

Self installation or full installation?

Not sure whether to self install or arrange for a engineer to install your IP phone system?

IP telephone systems can be simple to install but there are also a number of pitfalls that can lead to call quality issues.  To avoid these problems read our article on why many self installed IP phone systems often fail before attempting to do this yourself.

Small businesses in North Yorkshire often choose vivi™ wifi IP phones due to their ease of installation, as they are configured to avoid many of the pitfalls of IP telephone system installations.

vivi™ have engineers in the North Yorkshire area who can install your vivi™ IP phone system expertly, with no hassle or fuss.  All of our installations are guaranteed.  Call vivi™ for a quote on 01765 311317.

Superfast Fibre Broadband

The UK’s fibre revolution is good news for businesses in North Yorkshire benefiting from significantly faster connections.

Fibre broadband allows you to switch to cloud based services including an IP phone system, and add other hosted solutions through a single broadband connection without the need for multiple telephone lines.

We want to hear from you

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storm guarantee

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