Blog

30
11,15

vivi® VoIP Phone guide

By Ruth
Handset information

Choosing the right handsets for your business is made easy with vivi®.  We have a fantastic range of vivi® Voip phones which are both packed full of great functionality and are covered by our vivi® Care guarantee, providing lifetime warranty on the hardware. Full information on our vivi® Care can be found here vivi® Care…

22
09,15

New ‘in call’ features

By Alan
vivi™ Handsets

New range of ‘in call’ features now available Imagine making a call from your mobile phone and being able to put the recipient on hold and transferring them to a colleague.   Features like call transfer, conference, hold and more are standard with desktop phones connected to your IP telephone system, however vivi® have now…

voip sim card
29
04,15

Introducing the vivi® VoIP Sim card

By Ruth
vivi™ Handsets

Voip sim card setup and use guide The vivi® voip sim is a revolutionary new convergence technology that blends your mobile phone service and voip telephone system. Voip sim cards work natively in a mobile phone and do not require the use of software, wifi or mobile data to carry the calls.  Calls to and…

27
02,15

Superfast fibre broadband in Powys

By Ruth
vivi™ Handsets

Superfast Fibre optic broadband is coming to Powys As part of BT's continuing expansion of the fibre optic network, Powys is now beginning to see super fast fibre optic broadband rolled out across the area. Many parts of Newtown, Llanidloes and Welshpool have now been connected.  This internet connection is mainly in the form of…

29
01,15

Display your 0800/0845/0844/0843/0870/0871 or existing number as outbound caller ID

By Alan
vivi™ Handsets

Display your 0800/0845/0844/0843/0870/0871 or existing number as outbound caller ID   In this article we look at Outbound Caller ID, and how this can help to portray a more professional image to your customers. What is outbound caller ID? When you make an outbound call, your caller will see your telephone number (Caller Line ID…

28
01,15

vivi® Care

By Alan
vivi™ Handsets

vivi® Care vivi® Care is a unique service plan that ensures that your business communications are highly available, defines how we look after you if you need assistance, and lays out our customer services commitments.. vivi® Care encapsulates our customer service delivery and handset warranty to our business customers. What’s included? vivi® phones extended warranty…

15
01,15

SIP error codes

By Ruth
vivi™ Handsets

When making a call, you might occasionally find that the call does not connect.  There are many potential reasons for this including calling an engaged line etc. When this happens the handset will sometimes show an error code, a list of these and their meaning is below-   COMMON SIP ERROR CODES 480 Temporarily Unavailable…

15
01,15

Draytek Vigor GSM dongle compatibility chart

By Alan
vivi™ Handsets

In this article we look at using a GSM dongle with a sim card as a backup to your standard internet connection. vivi® recommend the use of Draytek Vigor routers.  This is because they are extremely reliable routers that not only offer a high level of security to your network, but also make sure that…

08
01,15

Wireless (wifi) phones

By Ruth
Handset information

Wifi phones In this article we discuss the use of wifi VoIP handsets, their benefits and how best to implement them on your network. VoIP handsets are a flexible solution for your business communications, and offer a huge range of benefits and services Installation Installing vivi® wifi VoIP phones is simple. Installing cabled VoIP handsets…