Change the way you talk

VoIP specialist for Stoke on Trent

VoIP can change the way to talk, improve your business communications and save you money at the same time.

Superfast Fibre Broadband

The adoption of hosted VoIP, or cloud based communications is the choice for small to medium sized businesses  The uptake of VoIP in Stoke on Trent has been fuelled by the rollout of high speed fibre optic broadband services across Stoke on Trent, including the Stone and Nantwich areas.

Business VoIP specialist

vivi® deliver high quality telephone systems and services using a nationwide hosted VoIP network..  

"Being a cloud based network that only deals with business customers means that vivi® are your best choice to support and deliver hosted VoIP telephone services to businesses across Stoke on Trent and the Potteries" says MD Alan Thorpe-Downey.

Businesses in Stoke on Trent choose hosted VoIP because of the inherent cost savings that are found, and also because of the increased services that can make a difference to the call distribution and improved call handling for the business.

This is not to say that areas like Stone and Nantwich and other areas around Stoke on Trent necessarily need high speed fibre optic broadband to use VoIP.  It is a common misconception that you need a high speed internet connection to operate VoIP, as high quality VoIP calls are only 90k in size, which is tiny, meaning most broadband connections are more than adequate for VoIP use in smaller businesses.

If you are looking for a VoIP provider in the Potteries then call vivi® on 08008 303777.

Here's a few business benefits of using VoIP.

More calls over less lines

Hosted VoIP systems, such as those provided by vivi®, use the internet to carry calls, rather than telephone lines.  This means that you can carry multiple calls down 1 broadband connection, without the need for multiple telephone lines.  Please see our blog post about VoIP vs landlines for more information.

Inbound Call Distribution

Hosted VoIP allows you to plan and distribute inbound calls much more efficiently than traditional forms of communication.  Inbound call distribution is important because it means that customers calls are answered and not ignored.  If you don't answer that customer then the next call that they make might be your competitor.

No Engaged Tone

Another key benefit of hosted VoIP is that customers never get an engaged tone.  This is because the call is handled by servers in the cloud, and not locally.  Landlines can only make or receive 1 call at a time per line, however our servers handle thousands of calls simultaneously, so your customers will never hear the dreaded engaged tone again!

Simple Installation

vivi® make the installation of a VoIP system very simple.  We have been installing VoIP systems for many years and understand what makes a system work or not.  You can either select our range of wifi enabled handsets for simple installation, or for larger installations we have a nationwide team of engineers who will take care of the installation for you.

Quick Turnaround

If you need a new BT telephone line then you might have to wait for weeks if not months for an engineer to visit and install the line.  When ordering from vivi®, from the time that an order is placed and paperwork received, a customer will typically receive their handsets within 2 working days, ready to plug in and work.

About vivi®

vivi® own and operate a cloud based business VoIP network and have been delivering communications solutions since 1996.

Last updated Friday 13-2-2015 5:00pm

 

Essential features at no extra cost

  • Includes bundle of free minutes
  • vivi™ Care, inc Free 24/7 support and warranty
  • Access to your phone system online
  • Online live billing information
  • Free calls between users
  • Auto attendant
  • Call queuing
  • Call / Hunt groups
  • Call forwarding
  • Music on hold
  • Voicemail to email
  • Follow me
  • Display telephone number
  • Call Conferencing
  • Hold and Transfer calls
  • Time Based routing

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Zero 200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Example of a 5 user system

  • Flat rate calls 0.9p to landline, 5.9p to mobile
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Seen a better deal on a different network?

vivi™ chameleon

vivi™ Chameleon Talk Plans match tariffs from competitors such as, BT, Telappliant, Gradwell, Ringcentral and more, so with vivi™ you know that you will always get the best deal.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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We give you more

storm basic

No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and vivi™ Phones guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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storm guarantee

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