Our team of VoIP experts are dedicated to designing and implementing a surgery phone system which will improve the overall efficiency of your surgery and reduce your communication costs.
Our phone systems also offer the scalability of adding new phones to the systems as and when you need to – you don't need to plan ahead and try to predict how many phones you will need in a few years. As a result, your phone system will expand and evolve in tune with your surgery.
No need for Multiple Lines
You don't need to worry about having multiple lines to be able to make and receive lots of calls at the same time. Our phone systems are cloud based, so they do not depend on the amount of physical lines in the surgery, so you won't need to worry about incoming calls being disturbed if you need to make a call.
No Expensive on site Equipment
Having a cloud based phone system also means that you don't have any onsite expensive equipment to maintain, when you need to make a change to the phone system setup you can do it online with a click of a button – or just give us a call (system changes are not charged for)
Our phone systems are packed with lots of features for a more efficient way of handling patients calls. vivi® deliver a Call queuing service at no additional cost. Calls are delivered in a first in first out methodology and you can also add personalised music and messages about the surgery or health notices for callers to listen to in the queue. (call us for pricing)
Auto Attendant and Advanced Call Routing
Calls are better directed to the correct department and with advanced call routing calls can be sent to different people or departments as needed throughout the day – all of which can be controlled yourself as and when you need to chnage anything on your online system manager
Fully Managed Service
Practice managers already have a heavy workload, which is why vivi® will provide you with a single point on contact who you can call for assistance 24/7 free of charge. We do not charge any maintenance on our systems, and support is always free.
|Contract Length||12+ Months||12/24 Months||36 Months||12/24 Months||36 Months||36 Months|
|Price Per User||£5.00||£8.50||£8.50||£12.50||£12.50||£15.00|
|No of users||2+||2+||2+||3+||3+||5+|
|Free Minutes||Zero||200 to either landline or mobile||200 landline
|Unlimited landline and mobile|
|Geographic number||£2.50||£2.50||£2.50||£2.50||£2.50||1 free per user|
|Number porting||Keep your Number||Keep your Number||Keep your Number||Keep your Number||Keep your Number||Keep your Number|
|Freephone Number||Includes 0800 Number||Includes 0800 Number||Includes 0800 Number||Includes 0800 Number||Includes 0800 Number||Includes 0800 Number|
|Detailed activity reporting|
|Multi-level auto attendant|
|Call management system|
|Click to call - Outlook integration|
|Option to Bring your own Device|
vivi™ voip sim cards make your business communications simple.
Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.
vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.
No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection
Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..
Industry beating talk plans, from just £8.50 per month including free minutes
Keep your existing telephone number, or choose a new local, national or freephone number
No expensive equipment to purchase, all you need to purchase are phones and a recommended router
No maintenance or support charges and vivi™ Phones guaranteed for the life of your contract
Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us
Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans
Keep track of your costs - live billing via the online portal allows you to check your call spend at any time
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