The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Zero 200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Zero
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Lancaster

Businesses in Lancaster are moving to VoIP

VoIP is part of the new generation of communications networks. Hosted VoIP networks give you a wide range of products and services that are designed to improve your business communications and professionalism, and also save you money.

Why use VoIP?

The uptake of hosted VoIP telephone systems and services in Lancaster is accelerating as more and more people seek an alternative to BT. Business customers are always looking to reduce costs, and traditional BT landlines and ISDN are expensive. The low startup costs as well as the range of features are one of the reasons that businesses in Lancashire are making the move to VoIP.

vivi™ are up to 95% cheaper than BT

When comparing providers for your next telephone system, it is wise to look at the total cost of a 1 minute call to UK landline and UK mobiles. vivi™ call rates are up to 95% lower than BT .

Say goodbye to expensive BT telephone lines

With cloud based VoIP, you don’t need multiple telephone lines to handle multiple telephone calls. Virtual VoIP lines operate across your broadband connection and only use 90k bandwidth for a high quality line, which is a very small amount of data. Even the slowest broadband lines can handle multiple calls - See our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

With Superfast broadband lines now being installed in Lancashire, local businesses can now reap the benefits of high internet speeds. Many businesses are now moving towards VoIP as an alternative to BT now that they have enough bandwidth to carry all of their calls and data down one internet connection.

Business VoIP specialist

Business VoIP specialist

Moving to VoIP can be complex, so get advice from the experts first, talk to vivi™. “The move to VoIP can be complex. There can be lots of pitfalls if you are working with the wrong people or do not get the right advice. vivi™ are the VoIP network of choice for Lancaster and Lancashire because we work with you from the start to make sure that you receive the right advice from the people who know about VoIP.” says MD Alan Thorpe-Downey.

Installation

Full installation or self installation? Many business owners who are moving to VoIP often elect to self install their phone systems. Other VoIP suppliers advertise plug and play systems, but fail to educate customers about the potential issues surrounding self installation. Please see our article on why many self installed VoIP systems often fail for more information. Self installed systems can work if you understand what is required. If you want a hassle free self install experience then choose vivi™ wifi VoIP phones. If you require a professional installation by a vivi™ engineer in Lancashire then please call us on NUMBER and we will be happy to quote.

Pay Monthly

Pay monthly by direct Debit - Unlike some voip providers, with vivi™ you do not need to top up credit, just pay your monthly invoices by direct debit. You don't need to top up your calling credit every month or worry about not having enough credit for the calls you need to make. Get up to 45 days credit with vivi™.

Keep your current number

Port your existing business phone numbers to the cloud. When you make the move to the cloud then keep your business number for use wherever you have phones connected. Porting is simple, and usually takes around 14 days to complete, and vivi™ do all of the work for you.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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