The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Zero 200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Zero
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Ipswich

Businesses in Ipswich are moving to VoIP

VoIP is part of the new generation of communications networks. Hosted VoIP networks give you a wide range of products and services that are designed to improve your business communications and professionalism, and also save you money.

Why use VoIP?

Businesses in Ipswich who have been looking to reduce their communications costs, are now making the change to VoIP. Traditional BT telephone lines and ‘on the wall’ PBX telephone systems are expensive and do not deliver the features that cloud based VoIP telephone systems can achieve. For a list of the included features that can benefit your business please see our FEATURES page.

vivi™ are up to 95% cheaper than BT

Business customers in Suffolk have found that BT is not the only option when it comes to carrying your business calls. Business VoIP networks like vivi™ are up to 95% cheaper than BT and also deliver a better service to local businesses in places like Ipswich. Click here to see our price comparison.

Say goodbye to expensive BT telephone lines

Do you have more than 1 BT phone line for your business? With a hosted VoIP telephone system you will no longer need multiple phone lines to carry lots of simultaneous calls. Click here to see our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

Did you know that a high percentage of the BT exchanges in Suffolk are now enabled for Superfast broadband? Take full advantage of this by utilising your fast broadband line to run your business phone system and all of your computer's down one broadband connection.

Business VoIP specialist

Business VoIP specialist

When it comes to your business communications, vivi™ are the experts in VoIP. “vivi™ offer a jargon free, managed transition from BT services to VoIP in Ipswich. When you deal with vivi™ you are dealing with the experts in business VoIP who are trained to deal with customers who don’t want the bother of learning all about the complexities of VoIP. vivi™ professionally handle the whole thing from start to finish. says MD Alan Thorpe-Downey.

Installation

Professionally installed by an engineer or self installed? If you are planning to install your telephone system yourself then check out our article on why many self installed VoIP systems often fail first to make sure that you avoid the pitfalls that can lead to a bad installation and poor call quality. You could also look at vivi™ wifi VoIP phones, which are designed for simple installation and reliably overcome local network issues that often cause problems with normal VoIP phones. Otherwise call vivi™ on NUMBER to arrange for an engineer to install your telephone system. vivi™ have engineers in the Suffolk area that can install with no hassle or fuss.

Pay Monthly

Pay by DD - vivi™ bill on the 1st of every month, so you have up to 45 days credit on your account every month. Get access to live billing information via our online customer portal, so you always know your communication costs, even down to an individual extension. Pay your bills by direct debit and don’t worry about having to top up or running out of credit.

Keep your current number

You don’t have to change your number when you move to vivi™. We can port your number to the cloud, enabling you to keep your valuable business telephone numbers, and helping you to transfer your communications to the cloud.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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