Change the way you talk

Voip provider for Darwen

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £16 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration
 
 
 
 

Flat Rate

 

Talk Lite

 

Talk More

 

Talk Unlimited

Price Per User £6.00   £9.50   £13.50   £16.00
No of users 2+   2+   3+   5+
Inbound Calls Unlimited   Unlimited   Unlimited   Unlimited
Free Minutes Zero   200 landline
&
200 mobile
  2000 landline
&
2000 mobile
  Unlimited landline and mobile
Tech Support 24/7   24/7   24/7   24/7
Number porting Keep your Number   Keep your Number   Keep your Number   Keep your Number
Freephone Number Includes 0800 Number   Includes 0800 Number   Includes 0800 Number   Includes 0800 Number
Detailed activity reporting Yes   Yes   Yes   Yes
Multi-level auto attendant Yes   Yes   Yes   Yes
Call management system Yes   Yes   Yes   Yes
Click to call - Outlook integration Yes   Yes   Yes   Yes
Option to Bring your own Device Yes   Yes   Yes   Yes
       

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Darwen

Businesses in Darwen are moving to VoIP

Looking for VoIP for your business? vivi™ are the experts in VoIP telephone systems in Lancashire. When you are looking to change from a standard PBX system then vivi™ are here to help.

Why use VoIP?

New and existing businesses in Darwen are now looking towards VoIP as an alternative to traditional BT lines and services. VoIP offers a way of reducing their overhead costs (vivi™ are up to 95{0fd8eeeccd9f1e7f7a4298be8739ae7185bbe77668cc590e15a576197971f390} cheaper than BT) and deliver improved services like menu systems and call queuing. These services can improve business communications and customer call handling, making sure that every call is handled effectively.

vivi™ are up to 95{0fd8eeeccd9f1e7f7a4298be8739ae7185bbe77668cc590e15a576197971f390} cheaper than BT

vivi™ offer business call quality, along with call rates that are 95{0fd8eeeccd9f1e7f7a4298be8739ae7185bbe77668cc590e15a576197971f390} lower than BT on a 1 minute call. UK mobile phone rates are also substantially lower at 78{0fd8eeeccd9f1e7f7a4298be8739ae7185bbe77668cc590e15a576197971f390} below BT.

Say goodbye to expensive BT telephone lines

With virtual VoIP phone lines from vivi™, you won’t need multiple BT lines to handle multiple calls. VoIP calls are carried straight over your broadband connection which eliminates the issue of landlines only being able to make or receive 1 call at a time. With vivi™ you can carry lots of calls on a single broadband connection with no loss of quality - See our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

Did you know that a high percentage of the BT exchanges in Lancashire are now enabled for Superfast broadband? Take full advantage of this by utilising your fast broadband line to run your business phone system and all of your computer's down one broadband connection.

Business VoIP specialist

Business VoIP specialist

When it comes to your business communications, vivi™ are the experts in VoIP. “vivi™ offer a jargon free, managed transition from BT services to VoIP in Darwen. When you deal with vivi™ you are dealing with the experts in business VoIP who are trained to deal with customers who don’t want the bother of learning all about the complexities of VoIP. vivi™ professionally handle the whole thing from start to finish. says MD Alan Thorpe-Downey.

Installation

Self installation or full installation? Not sure whether to self install or arrange for a engineer to install your VoIP phone system? VoIP systems can be simple to install but there are also a number of pitfalls that can lead to call quality problems. To avoid these problems read our article on why many self installed VoIP systems often fail before attempting to do this yourself. Small businesses in Darwen often choose vivi™ wifi VoIP phones due to their ease of installation, as they are configured to avoid many of the pitfalls of VoIP installations. vivi™ have engineers in the Lancashire area who can install your vivi™ VoIP phone system expertly, with no hassle or fuss. All of our installations are guaranteed. Call vivi™ for a quote on NUMBER.

Pay Monthly

Pay by Direct Debit - No pre-pay top ups, no calling credit to purchase Your bills are generated on the 1st of every month and taken by direct debit mid month, allowing you up to 45 days credit.

Keep your current number

Move to vivi™ and keep your existing phone numbers. Moving to the cloud doesn’t mean you have to loose your valuable business telephone numbers. vivi™ can port your numbers to the cloud, so you will keep your business phone numbers and benefit from the full range of VoIP services that vivi™ deliver.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £9.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

Please use the below form to request a callback or quotation

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