Change the way you talk

Voip provider for Carmarthenshire

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £16 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate


Talk Lite


Talk More


Talk Unlimited

Price Per User £6.00   £9.50   £13.50   £16.00
No of users 2+   2+   3+   5+
Inbound Calls Unlimited   Unlimited   Unlimited   Unlimited
Free Minutes Zero   200 landline
200 mobile
  2000 landline
2000 mobile
  Unlimited landline and mobile
Tech Support 24/7   24/7   24/7   24/7
Number porting Keep your Number   Keep your Number   Keep your Number   Keep your Number
Freephone Number Includes 0800 Number   Includes 0800 Number   Includes 0800 Number   Includes 0800 Number
Detailed activity reporting Yes   Yes   Yes   Yes
Multi-level auto attendant Yes   Yes   Yes   Yes
Call management system Yes   Yes   Yes   Yes
Click to call - Outlook integration Yes   Yes   Yes   Yes
Option to Bring your own Device Yes   Yes   Yes   Yes

Seen a better deal on a different network?

vivi™ chameleon

vivi™ Chameleon Talk Plans match tariffs from competitors such as, BT, Telappliant, Gradwell, Ringcentral and more, so with vivi™ you know that you will always get the best deal.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.


For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
vivi care

We give you more

vivi basic

No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

vivi basic

Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

vivi basic

Industry beating talk plans, from just £8.50 per month including free minutes

vivi basic

Keep your existing telephone number, or choose a new local, national or freephone number

vivi basic

No expensive equipment to purchase, all you need to purchase are phones and a recommended router

vivi basic

No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

vivi basic

Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

vivi basic

Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

vivi basic

Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

Why move to the cloud?

Businesses in Carmarthenshire who have been looking to reduce their communications costs, are now making the move to cloud based communications.  

Traditional BT telephone lines and ‘on the wall’ PBX telephone systems are expensive and do not deliver the features or savings that cloud based IP telephone systems can achieve.

For a list of the included features that can benefit your business please see our FEATURES page.

Wide range of industry beating talk plans

When you are looking for the best talk plans then talk to vivi™.

One of the reasons that businesses in Carmarthenshire choose vivi™ is because we offer industry beating talk plans as well as offering copy tariffs from competitors such as Telappliant, BT, RingCentral and Gradwell, so with vivi™ you will always have the most competitive talk plans available.

Keep your current number

Moving your communications to the cloud doesn’t mean that you have to change your telephone number.

Your business telephone number is one of your biggest assets, and the most important contact point for your customers, so changing it is not an option.

vivi™ can ‘port’ your business telephone numbers to the cloud, making them portable and allowing you to use them to make or receive  calls wherever you have vivi™ IP phones.

Goodbye expensive BT telephone lines, hello virtual phone lines

vivi™ virtual phone phone lines replace your traditional BT telephone lines.  

Traditional telephone lines are only capable of handling 1 call at a time, but vivi™ virtual phone phone lines can handle multiple calls at once - See our article on BT lines vs virtual phone lines.

Business IP phone network

When you are ready to move from BT to the cloud, deal with the experts.

“When you are ready to plan your move from traditional landlines and ISDN to the cloud, then speak to vivi™.  vivi™ are the experts in business IP phone system and can advise on moving your business from BT to the cloud.  Deal with the experts and avoid the pitfalls.  vivi™ are the cloud based IP phone network of choice for local businesses in Carmarthenshire.  When it comes to changing to VoIP then speak to the experts” says MD Alan Thorpe-Downey.


Fully installed or self install?

If your business requires a professionally installed telephone system then vivi™ have installation engineers that cover Carmarthenshire.  Please call vivi™ on 01267 860002 for a full quotation.

If you would prefer the self installation route then please read our article on why many self installed IP phone systems often fail which can help guide you around some of the pitfalls of self installation, and tells you about some of the questions that a good quality IP provider should be asking before selling an IP telephone system.

Many businesses in Carmarthenshire choose vivi™ wifi IP phones when self installing your telephone system.  wifi IP phones are simple to install and avoid the typical issues associated with an IP telephone system installation.

IP phone systems designed for businesses

IP phone system supplier in Carmarthenshire

Businesses in Carmarthenshire including Llandeilo, Kidwelly, Llandovery, Burry-Port and Ammanford are making the move to the cloud.

When you are ready to move your business communications to the cloud then get advice from the experts first and call vivi™ on 01267 860002.

Our friendly team will give you all the help and advice you will need which is backed up by our technical experts who are always happy to help if you have a problem or need help or advice about your IP phone system.

We want to hear from you

Please use the below form to request a callback or quotation

vivi basic