Change the way you talk

Voip provider for Billingham

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £16 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration
 
 
 
 

Flat Rate

 

Talk Lite

 

Talk More

 

Talk Unlimited

Price Per User £6.00   £9.50   £13.50   £16.00
No of users 2+   2+   3+   5+
Inbound Calls Unlimited   Unlimited   Unlimited   Unlimited
Free Minutes Zero   200 landline
&
200 mobile
  2000 landline
&
2000 mobile
  Unlimited landline and mobile
Tech Support 24/7   24/7   24/7   24/7
Number porting Keep your Number   Keep your Number   Keep your Number   Keep your Number
Freephone Number Includes 0800 Number   Includes 0800 Number   Includes 0800 Number   Includes 0800 Number
Detailed activity reporting Yes   Yes   Yes   Yes
Multi-level auto attendant Yes   Yes   Yes   Yes
Call management system Yes   Yes   Yes   Yes
Click to call - Outlook integration Yes   Yes   Yes   Yes
Option to Bring your own Device Yes   Yes   Yes   Yes
       

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Billingham

Businesses in Billingham are moving to VoIP

Based in Billingham and looking for a business VoIP provider? vivi™ are the business VoIP network for Billingham and Durham.

Why use VoIP?

Business customers in the Durham area can benefit from the cost savings and services delivered by a cloud based VoIP telephone system. VoIP services are proving to be the affordable alternative to traditional BT landlines and ISDN as they have a low initial outlay, and achieve long term savings as well as low call costs.

vivi™ are up to 95{0fd8eeeccd9f1e7f7a4298be8739ae7185bbe77668cc590e15a576197971f390} cheaper than BT

Business owners in Billingham and the surrounding area are now switching their communications to VoIP. Businesses looking to reduce costs can save up to 95{0fd8eeeccd9f1e7f7a4298be8739ae7185bbe77668cc590e15a576197971f390} against BT call rates, and improve the services and call handling on their telephone systems just by switching to a cloud based VoIP provider such as vivi™voip.com.

Say goodbye to expensive BT telephone lines

vivi™ virtual VoIP phone lines replace your traditional BT telephone lines. Traditional telephone lines are only capable of handling 1 call at a time, but vivi™ virtual VoIP telephone lines can handle multiple calls at once - See our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

The adoption of hosted VoIP, or cloud based communications is the choice for small to medium sized businesses. The uptake of VoIP in Billingham has been fuelled by the rollout of high speed fibre optic broadband services across Durham. Superfast broadband allows you to use far more services like hosting and VoIP, with no loss of quality.

Business VoIP specialist

Business VoIP specialist

When it comes to making the change from BT landlines to VoIP, then speak to the experts. “Business owners in Billingham and Durham are taking advantage of the wide range of cost saving and benefits found by dealing directly with a VoIP network like vivi™. Dealing direct with vivi™ means that you are working with the experts who only deal with business customers, and offer an unmatched levels of after sales service and support.” says MD Alan Thorpe-Downey.

Installation

Self installation or full installation? Not sure whether to self install or arrange for a engineer to install your VoIP phone system? VoIP systems can be simple to install but there are also a number of pitfalls that can lead to call quality problems. To avoid these problems read our article on why many self installed VoIP systems often fail before attempting to do this yourself. Small businesses in Billingham often choose vivi™ wifi VoIP phones due to their ease of installation, as they are configured to avoid many of the pitfalls of VoIP installations. vivi™ have engineers in the Durham area who can install your vivi™ VoIP phone system expertly, with no hassle or fuss. All of our installations are guaranteed. Call vivi™ for a quote on NUMBER.

Pay Monthly

Pay monthly - With monthly direct debit payments, you don’t need to worry about paying your monthly bill, or buy credit for calls in advance - your payments will be taken automatically every month and you get up to 45 days credit. What’s more, you can log into our online portal to see your live billing information for the month to see exactly who has used the phones the most and how much each call cost, so you are always in charge of your call budgets.

Keep your current number

Changing to VoIP doesn’t mean that you have to change your telephone number. Your business telephone number is one of your biggest assets, and the most important contact point for your customers, so losing it is not an option. vivi™ can ‘port’ your business telephone numbers to the cloud, making them portable and allowing you to use them to make or receive calls wherever you have vivi™ VoIP phones.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £9.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

Please use the below form to request a callback or quotation

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