A Cloud phone system for business based in Alfreton
Vivi is a Cloud based phone system provider for businesses based in Alfreton. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service and bespoke systems which fit your business. We will fully consult with you regarding your phone system needs and then make sure your perfect phone system is delivered, whilst also being flexible enough to change and adapt with your business as you grow.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play set-up
Our smart, high-quality Cloud phone systems are pre-configured to your exact requirements prior to dispatch. This means you don’t have to be a technical whizz to get the Cloud phone system set up. When the extensions/handsets arrive with you, you just need to plug them in and they will pick up all of the settings from the cloud and will be ready to make and receive calls almost instantly.
Work anywhere with your new Cloud phone system
Stay connected to your business, even whilst working remotely. Your new Cloud telephone system can be accessed anywhere with a stable internet connection, so you will be able to make, receive and transfer calls regardless of your location - you will no longer be tied to your desk in Alfreton.
Cloud phone system features
Our powerful Cloud based phone system features will enhance your business and help to create a professional edge your business deserves.
You can have as many users as you need, so no restrictions on the number of calls you can make or receive at any one time. You can guide your incoming callers through to the right person or team of people using a personalised auto attendant system, whilst making sure that all of your Cloud phone system calls are handled correctly out of hours too by having advanced time-based routing.
You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Online Customer Management System
Once you have set up your Cloud phone system account with us, you will have access to the online customer management system, this gives you 24/7 web access to your vivi Cloud phone system and have the tools to manage, view and edit the system as and when you need to.
Cloud phone system Talk Plans and Pricing
A new Cloud based phone system probably costs much less than you think. Due to our plug and play service, there are no hefty Cloud phone system installation charges to account for, plus ongoing support and maintenance are included.
You get to choose the best talk plan to suit your business needs, ranging from low-cost monthly plans right through to plans which include unlimited outbound minutes to cover all of your calls to all UK destinations.
What’s more, most of our Cloud phone system plans have options to include either free handsets or a great monthly discount if you choose to bring your own devices or select softphones.
Speak to us today to find out how much a new vivi Cloud based phone system would cost.
Vivi Care
Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi Cloud phone system if you need assistance, and lays out our customer service commitments.
Vivi Care encapsulates our customer service delivery and handset warranty to our customers.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Phone numbers
We have a huge selection of telephone numbers to choose from, and if you need to move your current number to us, that's no problem either.
The beauty of a virtual phone number is that when you choose one, you are not restricted to a Alfreton area code. You can choose a “local” number for any UK area which is a great way to expand your business and market to clients outside of your geographical location. Our standard numbers cost just £3 each and we also have a great selection of memorable numbers available if you are looking for something special for your marketing campaigns.
Moving your existing number to us couldn't be simpler, just give our team a call and they will let us know what the process is, and we will fully handle the request from start to finish. Number porting usually takes around 7-10 days to complete.
Cloud based phone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Alfreton local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
