Change the way you talk

Telephone systems which fit around your day-to-day surgery requirements

Our team of VoIP experts are dedicated to designing and implementing a surgery phone system which will improve the overall efficiency of your surgery and reduce your communication costs.

Scalability

Our phone systems also offer the scalability of adding new phones to the systems as and when you need to – you don't need to plan ahead and try to predict how many phones you will need in a few years. As a result, your phone system will expand and evolve in tune with your surgery.

No need for Multiple Lines

You don't need to worry about having multiple lines to be able to make and receive lots of calls at the same time.  Our phone systems are cloud based, so they do not depend on the amount of physical lines in the surgery, so you won't need to worry about incoming calls being disturbed if you need to make a call.

No Expensive on site Equipment

Having a cloud based phone system also means that you don't have any onsite expensive equipment to maintain, when you need to make a change to the phone system setup you can do it online with a click of a button – or just give us a call (system changes are not charged for)

Call Queuing

Our phone systems are packed with lots of features for a more efficient way of handling patients calls. vivi® deliver a Call queuing service at no additional cost.  Calls are delivered in a first in first out methodology and you can also add personalised music and messages about the surgery or health notices for callers to listen to in the queue. (call us for pricing)

Auto Attendant and Advanced Call Routing

Calls are better directed to the correct department and with advanced call routing calls can be sent to different people or departments as needed throughout the day – all of which can be controlled yourself as and when you need to chnage anything on your online system manager

Fully Managed Service

Practice managers already have a heavy workload, which is why vivi® will provide you with a single point on contact who you can call for assistance 24/7 free of charge.  We do not charge any maintenance on our systems, and support is always free.

 

Essential features at no extra cost

  • Includes bundle of free minutes
  • vivi™ Care, inc Free 24/7 support and warranty
  • Access to your phone system online
  • Online live billing information
  • Free calls between users
  • Auto attendant
  • Call queuing
  • Call / Hunt groups
  • Call forwarding
  • Music on hold
  • Voicemail to email
  • Follow me
  • Display telephone number
  • Call Conferencing
  • Hold and Transfer calls
  • Time Based routing

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Flat rate

0.9p to landlines

5.9p to mobiles

200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Example of a 5 user system

  • Flat rate calls 0.9p to landline, 5.9p to mobile
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Seen a better deal on a different network?

vivi™ chameleon

vivi™ Chameleon Talk Plans match tariffs from competitors such as, BT, Telappliant, Gradwell, Ringcentral and more, so with vivi™ you know that you will always get the best deal.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
storm care

We give you more

storm basic

No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

storm basic

Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

storm basic

Industry beating talk plans, from just £8.50 per month including free minutes

storm basic

Keep your existing telephone number, or choose a new local, national or freephone number

storm basic

No expensive equipment to purchase, all you need to purchase are phones and a recommended router

storm basic

No maintenance or support charges and vivi™ Phones guaranteed for the life of your contract

storm basic

Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

storm basic

Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

storm basic

Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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storm guarantee

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