Blog

28
01,15

VoIP in Powys

By Alan
New to VoIP

VoIP can change the way to talk, improve your business communications and save you money at the same time.

The adoption of hosted VoIP, or cloud based communications is the choice for small to medium sized businesses  The uptake of VoIP in Powys is being fuelled by the rollout of high speed fibre optic broadband services across Wales, including the Welshpool and Newtown area of Powys.

Fibre optic broadband is being installed across many parts of Wales thanks to Superfast Cymru and BT who are installing high speed Fibre To The Cabinet (FTTC) connections.  The scheme aims to enable FTTC to 96% of properties in Wales by Spring 2016.

Information about the roll-out is published on the Superfast Cymru website (www.superfast-cymru.com) including a coverage map which provides details of roll-out plans looking approximately 12 months ahead.

vivi® deliver high quality telephone systems and services using a nationwide hosted VoIP infrastructure, and have offices in Welshpool, Mid Wales.  vivi® quotes many local businesses as its customers, some of which have been using VoIP with vivi® for over 7 years, illustrating that hosted VoIP can work well even without the need for high speed broadband.

"Being local means that vivi® are your best choice to support and deliver hosted VoIP telephone services to businesses across Wales" says MD Alan Thorpe-Downey.

Businesses in Welshpool and Newtown choose hosted VoIP because of the inherent cost savings that are found, and also because of the increased services that can make a difference to the call distribution and improved call handling for the business.

This is not to say that areas like Welshpool and Newtown and other areas in Powys necessarily need high speed fibre optic broadband to use VoIP.  It is a common misconception that you need a high speed internet connection to operate VoIP, as high quality VoIP calls are only 90k in size, which is tiny, meaning most broadband connections are more than adequate for VoIP use in smaller businesses.

Wifi phones

One of the latest evolutions in the VoIP industry is the introduction of the wifi VoIP phone, which perform to the same high level as a standard cabled vivi® VoIP phone.  vivi® lead this field with the introduction of our own high quality wifi handset.

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If you are looking for a VoIP provider in Powys then call vivi® on 01938 880000.

Here's a few business benefits of using VoIP.

More calls over less lines 

Hosted VoIP systems, such as those provided by vivi®, use the internet to carry calls, rather than telephone lines.  This means that you can carry multiple calls down 1 broadband connection, without the need for multiple telephone lines.  Please see our blog post about VoIP vs landlines for more information.

Inbound Call Distribution

Hosted VoIP allows you to plan and distribute inbound calls much more efficiently than traditional forms of communication.  Inbound call distribution is important because it means that customers calls are answered and not ignored.  If you don't answer that customer then the next call that they make might be your competitor.

No Engaged Tone

Another key benefit of hosted VoIP is that customers never get an engaged tone.  This is because the call is handled by servers in the cloud, and not locally.  Landlines can only make or receive 1 call at a time per line, however our servers handle thousands of calls simultaneously, so your customers will never hear the dreaded engaged tone again!

Simple Installation

vivi® make the installation of a VoIP system very simple.  We have been installing VoIP systems for many years and understand what makes a system work or not.  You can either select our range of wifi enabled handsets for simple installation, or for larger installations we have a nationwide team of engineers who will take care of the installation for you.

Quick Turnaround

If you need a new BT telephone line then you might have to wait for weeks if not months for an engineer to visit and install the line.  When ordering from vivi®, from the time that an order is placed and paperwork received, a customer will typically receive their handsets within 2 working days, ready to plug in and work.

About vivi®

vivi® own and operate a cloud based business VoIP network and have been delivering communications solutions since 1996.

Last updated Tuesday 14-7-15 3:15pm 

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