Change the way you talk

Voip provider for Norfolk

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Flat rate

0.9p to landlines

5.9p to mobiles

200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Example of a 5 user system

  • Flat rate calls 0.9p to landline, 5.9p to mobile
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Seen a better deal on a different network?

vivi™ chameleon

vivi™ Chameleon Talk Plans match tariffs from competitors such as, BT, Telappliant, Gradwell, Ringcentral and more, so with vivi™ you know that you will always get the best deal.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
vivi care

We give you more

vivi basic

No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

vivi basic

Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

vivi basic

Industry beating talk plans, from just £8.50 per month including free minutes

vivi basic

Keep your existing telephone number, or choose a new local, national or freephone number

vivi basic

No expensive equipment to purchase, all you need to purchase are phones and a recommended router

vivi basic

No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

vivi basic

Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

vivi basic

Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

vivi basic

Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

 Businesses in Norfolk are moving to the cloud

Cloud based IP telephone systems will replace your current phone system.

Business in Norfolk are now realising the benefits that cloud hosted IP phone systems offer, which include a wide range of products and services designed to improve your business communications and also lower your monthly costs.  

Wide range of industry beating talk plans

Business owners in Norfolk are switching to vivi™ and saving money.

vivi™ offer industry beating talk plans as well as offering copy tariffs from our leading competitors such as BT, Telappliant, Gradwell and RingCentral, so with vivi™ you can be confident that you have access to the best talk plans in the industry.

Keep your current number

Keep your business phone numbers when you move to vivi™.

Moving your business to the cloud you do not need to change your telephone number.  

When you move to vivi™ you can keep your existing number and still benefit from our huge range of services.

Goodbye expensive BT telephone lines, hello virtual phone lines

With virtual VoIP phone lines from vivi™, you won’t need multiple BT lines to handle multiple simultaneous calls.  

Virtual phone lines carry calls straight over your broadband connection, which eliminates the issue of landlines only being able to make or receive 1 call at a time.

With vivi™ you can carry lots of calls on a single broadband connection with no loss of quality - See our article on BT lines vs virtual phone lines.

Business IP phone network

vivi™ specialise in helping businesses that want to switch from traditional BT services to the cloud.

“vivi™ are a great choice for any business in Norfolk areas who are thinking about moving to the cloud.  vivi™ are the IP phone network of choice for many local businesses, so dealing directly with the network means that you are dealing with the experts.”says MD Alan Thorpe-Downey.

Installation

Professionally installed by an engineer or self installed?

If you are planning to install your telephone system yourself then check out our article on why many self installed IP telephone systems often fail first to make sure that you avoid the pitfalls that can lead to a bad installation and poor call quality.

Also look at vivi™ wifi IP phones, which are designed for simple installation and reliably overcome local network issues that often cause problems with normal IP phones.

Call vivi™ on 01603 296317 to arrange for an engineer to install your telephone system.  vivi™ have engineers in the Norfolk area that can install your telephone system with no hassle or fuss.

IP phone systems designed for businesses

Businesses in Norfolk have already moved away from traditional BT lines and are enjoying the benefit of a cloud based IP phone system.

vivi™ already provide IP phone systems to local businesses in places like Downham-Market, Fakenham, Great-Yarmouth, Kings-Lynn and Stalham, so isn’t it time you changed to vivi™ and moved to the cloud?

For more information please call 01603 296317 and one of our customer services team will be happy to answer your questions or give you any advice you might need.

We want to hear from you

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storm guarantee

vivi basic