The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Flat rate

0.9p to landlines

5.9p to mobiles

200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Flat rate calls 0.9p to landline, 5.9p to mobile
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Newcastle-upon-Tyne

Businesses in Newcastle-upon-Tyne are moving to VoIP

Looking for VoIP for your business? vivi™ are the experts in VoIP telephone systems in Tyne-and-Wear. When you are looking to change from a standard PBX system then vivi™ are here to help.

Why use VoIP?

Business customers in the Tyne-and-Wear area can benefit from the cost savings and services delivered by a cloud based VoIP telephone system. VoIP services are proving to be the affordable alternative to traditional BT landlines and ISDN as they have a low initial outlay, and achieve long term savings as well as low call costs.

vivi™ are up to 95% cheaper than BT

Business customers in Tyne-and-Wear have found that BT is not the only option when it comes to carrying your business calls. Business VoIP networks like vivi™ are up to 95% cheaper than BT and also deliver a better service to local businesses in places like Newcastle-upon-Tyne. Click here to see our price comparison.

Say goodbye to expensive BT telephone lines

Telephone lines are old technology, and are now being replaced by virtual VoIP lines. Virtual VoIp lines are higher quality than a standard telephone line and because they run over your broadband, you can have lots running over the 1 broadband connection. See our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

The Government’s nationwide rollout of superfast broadband has now reached more than two million homes and businesses in the UK including those in Tyne-and-Wear. Take full advantage of these superfast speeds by making the move to VoIP for your business with a hosted voip telephone system from vivi™.

Business VoIP specialist

Business VoIP specialist

When you are ready to move from BT to VoIP, deal with business VoIP experts. “When you are ready to plan your move from traditional landlines and ISDN to VoIP, then speak to vivi™. vivi™ are the experts in business VoIP and can advise on moving your business from BT to VoIP. Deal with the experts and avoid the pitfalls. vivi™ are the cloud based VoIP network of choice for local businesses in Newcastle-upon-Tyne and Tyne-and-Wear. When it comes to changing to VoIP then speak to the experts” says MD Alan Thorpe-Downey.

Installation

DIY install or full installation? Many small businesses are tempted to self install their telephone systems, without any real idea of the possible issues and how to avoid them - see our article on why many self installed VoIP systems often fail to make sure that you know how to properly install your system. Alternatively why not look at vivi™ wifi VoIP handsets which are designed to be truly plug and play.

Pay Monthly

Pay by Direct Debit - No pre-pay top ups, no calling credit to purchase Your bills are generated on the 1st of every month and taken by direct debit mid month, allowing you up to 45 days credit.

Keep your current number

Move to vivi™ and keep your existing phone numbers. Moving to the cloud doesn’t mean you have to loose your valuable business telephone numbers. vivi™ can port your numbers to the cloud, so you will keep your business phone numbers and benefit from the full range of VoIP services that vivi™ deliver.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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