The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Zero 200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Zero
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
storm care

VoIP in Middlesbrough

Businesses in Middlesbrough are moving to VoIP

Are you considering VoIP for your business? vivi™ specialise in providing VoIP telephone systems to businesses that are migrating from analogue BT lines or traditional PBX telephone systems.

Why use VoIP?

Businesses in Middlesbrough who have been looking to reduce their communications costs, are now making the change to VoIP. Traditional BT telephone lines and ‘on the wall’ PBX telephone systems are expensive and do not deliver the features that cloud based VoIP telephone systems can achieve. For a list of the included features that can benefit your business please see our FEATURES page.

vivi™ are up to 95% cheaper than BT

Why pay expensive BT call rates? BT are 95% more expensive than vivi™ on a 1 minute call and 78% more expensive on a call to a UK mobile phone.See our call comparison here.

Say goodbye to expensive BT telephone lines

Does your business use multiple BT lines, BT multiline or BT featureline? If so then virtual VoIP lines can save your company money and deliver more services. Virtual VoIP lines from vivi™ only use 90k of bandwidth on your broadband connection, so you can carry lots of calls without compromising on quality. If you want to check how many calls your broadband line will carry then please see our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

The Government’s nationwide rollout of superfast broadband has now reached more than two million homes and businesses in the UK including those in North-Yorkshire. Take full advantage of these superfast speeds by making the move to VoIP for your business with a hosted voip telephone system from vivi™.

Business VoIP specialist

Business VoIP specialist

vivi™ deliver high quality telephone VoIP systems and services using a nationwide hosted VoIP network. "vivi™ are a cloud based VoIP phone network that only deals with business customers. This means that vivi™ are your best choice to support and deliver hosted VoIP telephone services to businesses across Middlesbrough and North-Yorkshire" says MD Alan Thorpe-Downey.

Installation

Self installation or full installation? Not sure whether to self install or arrange for a engineer to install your VoIP phone system? VoIP systems can be simple to install but there are also a number of pitfalls that can lead to call quality problems. To avoid these problems read our article on why many self installed VoIP systems often fail before attempting to do this yourself. Small businesses in Middlesbrough often choose vivi™ wifi VoIP phones due to their ease of installation, as they are configured to avoid many of the pitfalls of VoIP installations. vivi™ have engineers in the North-Yorkshire area who can install your vivi™ VoIP phone system expertly, with no hassle or fuss. All of our installations are guaranteed. Call vivi™ for a quote on NUMBER.

Pay Monthly

Pay monthly - No calling credit or top ups required, simply pay monthly for your calls and phone system services via direct debit. Up to 45 days credit on every account so you can concentrate on running your business and not worrying about topping up.

Keep your current number

Keeping your business telephone number is important when migrating to cloud VoIP services, and when you move to vivi™ we can ‘port’ your number to the cloud. ‘Porting’ your telephone number to the cloud will enable you to keep your number and use it to make or receive calls in any location that you have a handset.

We give you more

storm basic

No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

storm basic

Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

storm basic

Industry beating talk plans, from just £8.50 per month including free minutes

storm basic

Keep your existing telephone number, or choose a new local, national or freephone number

storm basic

No expensive equipment to purchase, all you need to purchase are phones and a recommended router

storm basic

No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

storm basic

Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

storm basic

Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

storm basic

Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

Please use the below form to request a callback or quotation

captcha

storm guarantee

storm basic