The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Zero 200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Zero
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Lewes

Businesses in Lewes are moving to VoIP

VoIP can improve the communications of businesses in Lewes by offering very useful services and benefits designed to help improve call handling, most of which are free of charge. VoIP also delivers significant cost benefits when migrating from BT landlines. When you want more information about the benefits of switching to VoIP then Talk to vivi™.

Why use VoIP?

New and existing businesses in Lewes are now looking towards VoIP as an alternative to traditional BT lines and services. VoIP offers a way of reducing their overhead costs (vivi™ are up to 95% cheaper than BT) and deliver improved services like menu systems and call queuing. These services can improve business communications and customer call handling, making sure that every call is handled effectively.

vivi™ are up to 95% cheaper than BT

Business customers in East-Sussex have found that BT is not the only option when it comes to carrying your business calls. Business VoIP networks like vivi™ are up to 95% cheaper than BT and also deliver a better service to local businesses in places like Lewes. Click here to see our price comparison.

Say goodbye to expensive BT telephone lines

vivi™ virtual VoIP phone lines replace your traditional BT telephone lines. Traditional telephone lines are only capable of handling 1 call at a time, but vivi™ virtual VoIP telephone lines can handle multiple calls at once - See our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

The adoption of hosted VoIP, or cloud based communications is the choice for small to medium sized businesses. The uptake of VoIP in Lewes has been fuelled by the rollout of high speed fibre optic broadband services across East-Sussex. Superfast broadband allows you to use far more services like hosting and VoIP, with no loss of quality.

Business VoIP specialist

Business VoIP specialist

When it comes to your business communications, vivi™ are the experts in VoIP. “vivi™ offer a jargon free, managed transition from BT services to VoIP in Lewes. When you deal with vivi™ you are dealing with the experts in business VoIP who are trained to deal with customers who don’t want the bother of learning all about the complexities of VoIP. vivi™ professionally handle the whole thing from start to finish. says MD Alan Thorpe-Downey.

Installation

Do you want a DIY or fully installed VoIP phone system? If you have spoken to a VoIP supplier already and want to self install then did they advise you on suitable routers? Did they ask you about available bandwidth or bandwidth management? What about traffic priority on the network? These are all important things that you need to understand if you want to self install a VoIP system. Click to see our article on why many self installed VoIP systems often fail for more information on how to avoid the problems with self installation of your telephone system. Self installation is made hassle free and simple with vivi™ wifi VoIP phones. vivi™ installation engineers cover East-Sussex, so if you want a professional installation of your telephone system then just call us on NUMBER for a quote.

Pay Monthly

Pay by Direct Debit - No pre-pay top ups, no calling credit to purchase Your bills are generated on the 1st of every month and taken by direct debit mid month, allowing you up to 45 days credit.

Keep your current number

Moving your communications to the cloud doesn’t mean having to change your business telephone number. vivi™ can port your numbers to the cloud, allowing you to use them to make or receive a call wherever you have handsets, so you can keep all of your existing telephone numbers to use with your VoIP system.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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