Change the way you talk

Voip provider for Gwynedd

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Flat rate

0.9p to landlines

5.9p to mobiles

200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Example of a 5 user system

  • Flat rate calls 0.9p to landline, 5.9p to mobile
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Seen a better deal on a different network?

vivi™ chameleon

vivi™ Chameleon Talk Plans match tariffs from competitors such as, BT, Telappliant, Gradwell, Ringcentral and more, so with vivi™ you know that you will always get the best deal.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
vivi care

We give you more

vivi basic

No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

vivi basic

Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

vivi basic

Industry beating talk plans, from just £8.50 per month including free minutes

vivi basic

Keep your existing telephone number, or choose a new local, national or freephone number

vivi basic

No expensive equipment to purchase, all you need to purchase are phones and a recommended router

vivi basic

No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

vivi basic

Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

vivi basic

Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

vivi basic

Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

 Businesses in Gwynedd are moving to the cloud

Business telephone systems are changing. cloud based IP phone systems are changing the way people in Gwynedd do business, improving communications and lowering business communication costs.

 

vivi™ are the business IP phone specialist for Gwynedd, and are happy to help you with any questions that you have about VoIP and how it can improve your business.

Wide range of industry beating talk plans

When you are looking for the best talk plans then talk to vivi™.

One of the reasons that businesses in Gwynedd choose vivi™ is because we offer industry beating talk plans as well as offering copy tariffs from competitors such as Telappliant, BT, RingCentral and Gradwell, so with vivi™ you will always have the most competitive talk plans available.

Superfast Fibre Broadband

The adoption of hosted IP, or cloud based communications is now the choice for small to medium sized businesses in the UK.  

The uptake of cloud based services has been fuelled by the rollout of high speed fibre optic broadband services across Gwynedd.

Superfast broadband allows you to use far more services like hosting and IP phone systems, with no loss of quality.

Pay Monthly

Simple monthly Direct Debit - vivi™ are not a pre-pay service, so you don't have to purchase top ups.  

We send invoices every month and you can pay via direct debit straight from your bank account, giving you up to 45 days credit.

Business IP phone network

When moving your communications to the cloud then talk to vivi™.  Get expert advice direct from the network.

“Cloud based communications can be complex, so let vivi™ handle your move to the cloud, so that you can concentrate on running your business.  Dealing with vivi™ means you are dealing directly with the network, and our people are experts.  vivi™ are the choice for businesses in Gwynedd when looking for reliable IP phone service advice and support” says MD Alan Thorpe-Downey.

Installation

Professionally installed by an engineer or self installed?

If you are planning to install your telephone system yourself then check out our article on why many self installed IP telephone systems often fail first to make sure that you avoid the pitfalls that can lead to a bad installation and poor call quality.

Also look at vivi™ wifi IP phones, which are designed for simple installation and reliably overcome local network issues that often cause problems with normal IP phones.

Call vivi™ on 01286 481013 to arrange for an engineer to install your telephone system.  vivi™ have engineers in the Gwynedd area that can install your telephone system with no hassle or fuss.

We want to hear from you

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storm guarantee

vivi basic