The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Flat rate

0.9p to landlines

5.9p to mobiles

200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Flat rate calls 0.9p to landline, 5.9p to mobile
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Ely

Businesses in Ely are moving to VoIP

When you are looking for a reliable VoIP provider in Ely then talk to vivi™. vivi™ are the independent VoIP specialist covering Ely and Cambridgeshire. vivi™ are always happy to give help and advice on how best to implement VoIP, and answer any questions that you have about VoIP.

Why use VoIP?

The uptake of hosted VoIP telephone systems and services in Ely is accelerating as more and more people seek an alternative to BT. Business customers are always looking to reduce costs, and traditional BT landlines and ISDN are expensive. The low startup costs as well as the range of features are one of the reasons that businesses in Cambridgeshire are making the move to VoIP.

vivi™ are up to 95% cheaper than BT

Businesses in Ely choose VoIP service providers like vivi™ to carry their business calls. One of the main reasons for this is because vivi™ call rates are up to 95% lower than BT. Cloud based telephone systems also deliver a rich host of features and benefits.

Say goodbye to expensive BT telephone lines

Reducing the expense of multiple BT telephone lines but still being able to handle multiple calls over one line is one of the major benefits of a hosted cloud based VoIP solution. vivi™ deliver very high quality calls using virtual VoIP lines that run over your broadband connection. To find out more please see our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

Fibre is now available in Cambridgeshire - Have you made the change to VoIP yet? Pretty much everything is easier with faster speeds - from downloading to file sharing, and Voip is a natural addition to any high speed network. With high speed broadband connections you can run your whole office phone system down one internet connection, and still carry out your normal data traffic without worrying about call quality.

Business VoIP specialist

Business VoIP specialist

vivi™ are the VoIP network of choice for UK small to medium sized businesses. “Specialising in cloud based VoIP means that vivi™ are a great choice for any business in Ely and Cambridgeshire thinking about the switch to VoIP. When you are thinking of switching and want to speak to the experts who speak your language then talk to vivi™” says MD Alan Thorpe-Downey.

Installation

Self install or fully installed? If you are a small business and want to self install your handsets then read our article on why many self installed VoIP systems often fail, which can help you avoid some of the pitfalls when installing VoIP phones. Also consider our vivi™ wifi VoIP phones for self installation, which are simple to install and reliable, with very high call quality. Larger businesses often require an engineer to install handsets onto their existing PC network. vivi™ have engineers covering the Cambridgeshire area that can install your VoIP telephone system - just call us for a quote on NUMBER.

Pay Monthly

Pay by DD - vivi™ bill on the 1st of every month, so you have up to 45 days credit on your account every month. Get access to live billing information via our online customer portal, so you always know your communication costs, even down to an individual extension. Pay your bills by direct debit and don’t worry about having to top up or running out of credit.

Keep your current number

You don’t have to change your number when you move to vivi™. We can port your number to the cloud, enabling you to keep your valuable business telephone numbers, and helping you to transfer your communications to the cloud.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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