Change the way you talk

Voip provider for Cornwall

The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Zero 200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Example of a 5 user system

  • Flat rate calls 0.9p to landline, 5.9p to mobile
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Seen a better deal on a different network?

vivi™ chameleon

vivi™ Chameleon Talk Plans match tariffs from competitors such as, BT, Telappliant, Gradwell, Ringcentral and more, so with vivi™ you know that you will always get the best deal.

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
vivi care

We give you more

vivi basic

No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

vivi basic

Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

vivi basic

Industry beating talk plans, from just £8.50 per month including free minutes

vivi basic

Keep your existing telephone number, or choose a new local, national or freephone number

vivi basic

No expensive equipment to purchase, all you need to purchase are phones and a recommended router

vivi basic

No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

vivi basic

Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

vivi basic

Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

vivi basic

Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

Why move to the cloud?

Cloud based IP phone systems are fast becoming the choice for businesses in Cornwall.  

The reason that so many businesses are now migrating their communications away from traditional BT lines to the cloud is because of greatly reduced costs (vivi™ are up to 95% cheaper than BT) as well as a wide range of features designed to improve your communications and make sure that customers never reach an engaged tone.

Wide range of industry beating talk plans

Businesses moving to an IP phone system can now benefit from the best talk plans available.

Cornwall business owners choose vivi™ because of our industry beating talk plans and the fact that we also copy the tariffs of leading competitors like Gradwell, Telappliant, BT and RingCentral, so with vivi™ you always have access to the best talk plans in the industry.

Goodbye expensive BT telephone lines, hello virtual phone lines

Telephone lines are old technology, and are now being replaced by virtual phone lines.

Virtual phone lines are higher quality than a standard telephone line and because they run over your broadband.  You can have multiple virtual phone lines running over 1 broadband connection.  See our article on BT lines vs virtual phone lines

IP phone systems designed for businesses

IP phone network for Cornwall

The amount of business owners in Cornwall including Wadebridge, St-Austell, St-Ives-Cornwall, Saltash and Penzance that have made the move to the cloud is growing daily.

As more and more businesses in the area adopt cloud based IP phone systems, businesses are realising the true potential and  benefits of hosted IP communications.

When you think your business is ready to move to the cloud then call vivi™ on 01326 740002.  Our friendly team of experts will help guide you and give free advice on installing your hosted IP phone system.

Business IP phone network

When it comes to your business communications, vivi™ are the experts in helping you migrate to the cloud.

“vivi™ offer a jargon free, managed transition from BT services to the cloud for businesses in Cornwall.  When you deal with vivi™ you are dealing directly with the network who are experts in business IP phone systems.  Our staff are trained to deal with customers who don’t want the bother of learning all about the complexities of cloud based communications.  vivi™ professionally handle the whole thing from start to finish. says MD Alan Thorpe-Downey.

Installation

Full installation or self installation?

Many business owners who are moving their communications to the cloud often elect to self install their phone systems.  

Many suppliers advertise plug and play IP telephone systems, but fail to educate customers about the potential issues surrounding self installation.

Self installed IP telephone systems can work well if you understand what is required to install them properly or have a trained engineer that understands the requirements to install IP handsets on to your PC network.

Please see our article on why many self installed IP phone systems often fail for more information, tips and advice about installing your IP telephone system.

If you want a hassle free self install experience then choose vivi™ wifi IP phones.

If you require a professional installation by a vivi™ engineer in Cornwall then please call us on 01326 740002 and we will be happy to quote.

Superfast Fibre Broadband

With more and more businesses in Cornwall connecting to Superfast broadband, the adoption of cloud hosted IP telephone services is the obvious choice for small to medium sized businesses.  

Superfast fibre broadband gives you more speed, which means more space to carry things like your telephone calls as well as video and computer applications, all at the same time without any loss in quality.

We want to hear from you

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