The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Zero 200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Zero
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Ceredigion

Businesses in Ceredigion are moving to VoIP

VoIP telephone systems are the next generation of communications. Cloud based VoIP providers offer very useful call handling features as well as introducing a wide range of cost savings, both of which will benefit your business communications and lower your business costs.

Why use VoIP?

Traditional PBX telephone systems with analogue or ISDN lines are expensive and no longer represent good value to businesses in Aberyswyth. Local businesses are now looking for an alternative, and hosted VoIP telephone systems deliver cost savings as well as a wide range of features that can benefit business customers in the Ceredigion area.

vivi™ are up to 95% cheaper than BT

Why pay expensive BT call rates? BT are 95% more expensive than vivi™ on a 1 minute call and 78% more expensive on a call to a UK mobile phone.See our call comparison here.

Say goodbye to expensive BT telephone lines

Does your business use multiple BT lines, BT multiline or BT featureline? If so then virtual VoIP lines can save your company money and deliver more services. Virtual VoIP lines from vivi™ only use 90k of bandwidth on your broadband connection, so you can carry lots of calls without compromising on quality. If you want to check how many calls your broadband line will carry then please see our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

Fibre is now available in Ceredigion - Have you made the change to VoIP yet? Pretty much everything is easier with faster speeds - from downloading to file sharing, and Voip is a natural addition to any high speed network. With high speed broadband connections you can run your whole office phone system down one internet connection, and still carry out your normal data traffic without worrying about call quality.

Business VoIP specialist

When it comes to your business communications, vivi™ are the experts in VoIP.

“vivi™ offer a jargon free, managed transition from BT services to VoIP in Aberyswyth. When you deal with vivi™ you are dealing with the experts in business VoIP who are trained to deal with customers who don’t want the bother of learning all about the complexities of VoIP. vivi™ professionally handle the whole thing from start to finish."

says MD Alan Thorpe-Downey.

Installation

Professionally installed by an engineer or self installed?

If you are planning to install your telephone system yourself then check out our article on why many self installed VoIP systems often fail first to make sure that you avoid the pitfalls that can lead to a bad installation and poor call quality.

You could also look at vivi™ wifi VoIP phones, which are designed for simple installation and reliably overcome local network issues that often cause problems with normal VoIP phones.

Otherwise call vivi™ on 01267860001 to arrange for an engineer to install your telephone system. vivi™ have engineers in the Ceredigion area that can install with no hassle or fuss.

Pay Monthly

Pay by Direct Debit - No pre-pay top ups, no calling credit to purchase

Your bills are generated on the 1st of every month and taken by direct debit mid month, allowing you up to 45 days credit.


Keep your current number

When you are ready to make the move to VoIP then keep your number by porting it to the cloud with vivi™.

vivi™ can port your number to the cloud which means that you can use the number wherever you have a vivi™ phone, or even a mobile phone.

Porting is simple, and once your number has moved to the cloud you will find that your costs are less and your business will benefit from improved call handling services.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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