The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Zero 200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Zero
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Caerphilly

Businesses in Caerphilly are moving to VoIP

When you are looking for a reliable VoIP provider for your business then talk to vivi™. vivi™ are the business VoIP providers for Caerphilly and are ready to help you with the transition from BT landlines to VoIP.

Why use VoIP?

New and existing businesses in Caerphilly are now looking towards VoIP as an alternative to traditional BT lines and services. VoIP offers a way of reducing their overhead costs (vivi™ are up to 95% cheaper than BT) and deliver improved services like menu systems and call queuing. These services can improve business communications and customer call handling, making sure that every call is handled effectively.

vivi™ are up to 95% cheaper than BT

When comparing providers for your next telephone system, it is wise to look at the total cost of a 1 minute call to UK landline and UK mobiles. vivi™ call rates are up to 95% lower than BT .

Say goodbye to expensive BT telephone lines

Telephone lines are old technology, and are now being replaced by virtual VoIP lines. Virtual VoIp lines are higher quality than a standard telephone line and because they run over your broadband, you can have lots running over the 1 broadband connection. See our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

Superfast broadband means that you can forget expensive PBX style switchboards, costly ISDN and the hassle of installing more and more BT lines. With BT exchanges in Mid-Glamorgan now being activated with Superfast broadband, your business can run its complete phone system and computers down a single broadband line.

Business VoIP specialist

Business VoIP specialist

When you are ready to move from BT to VoIP, deal with business VoIP experts. “When you are ready to plan your move from traditional landlines and ISDN to VoIP, then speak to vivi™. vivi™ are the experts in business VoIP and can advise on moving your business from BT to VoIP. Deal with the experts and avoid the pitfalls. vivi™ are the cloud based VoIP network of choice for local businesses in Caerphilly and Mid-Glamorgan. When it comes to changing to VoIP then speak to the experts” says MD Alan Thorpe-Downey.

Installation

Do you want a DIY or fully installed VoIP phone system? If you have spoken to a VoIP supplier already and want to self install then did they advise you on suitable routers? Did they ask you about available bandwidth or bandwidth management? What about traffic priority on the network? These are all important things that you need to understand if you want to self install a VoIP system. Click to see our article on why many self installed VoIP systems often fail for more information on how to avoid the problems with self installation of your telephone system. Self installation is made hassle free and simple with vivi™ wifi VoIP phones. vivi™ installation engineers cover Mid-Glamorgan, so if you want a professional installation of your telephone system then just call us on NUMBER for a quote.

Pay Monthly

Simple monthly payment - With vivi™ there’s no need to remember to pop up your account every month or worry about running out of credit. Pay your monthly invoices via direct debit, and get up to 45 days credit. When you want to view your bills or see up to the minute live billing information for the month, then simply log in to the online customer portal.

Keep your current number

Keeping your business telephone number is important when migrating to cloud VoIP services, and when you move to vivi™ we can ‘port’ your number to the cloud. ‘Porting’ your telephone number to the cloud will enable you to keep your number and use it to make or receive calls in any location that you have a handset.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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