The clear & simple route to VoIP

Whether you are moving from a traditional phone system, setting up a new enterprise or migrating from an existing IP phone installation, we have the expertise and over 20 years experience to ensure a simple transition.

Using our highly reliable business telecoms network, there is no need for customers to invest in complex and expensive onsite hardware. Our services are all delivered from the cloud, and allow everything from handsets to system changes to be controlled from a simple to use web portal.
  • High quality cloud based phone system
  • Hand held service with total customer care and support
  • Preconfigured and set up to your requirements
  • No expensive installation costs involved
  • Unlimited outbound calls for just £15 per month
  • Online system manager for immediate system changes
  • Unlimited users & flexibility to grow
  • vivi™ care warranty for full life of contract - not just 12 months

Essential business features

  • Multi level Auto Attendants
  • Time Based call routing
  • Call queuing
  • Ring/Hunt groups
  • Free calls between extensions
  • Music on hold
  • Call Transfer
  • Call Whisper
  • Call forwarding
  • Call Conferencing
  • Follow me services
  • Voicemail to email
  • Outbound caller ID for each handset
  • Call barring
  • Remote call pick-up and takeover
  • Access to your phone system online
  • Online live billing information
  • Monthly billing
  • Free 24/7 Support and full warranty
  • Call recording
  • Group ID
  • Remote Call Monitoring
  • Custom Music on Hold
  • Marketing / Sales Announcements
  • Sim Card extensions
  • Click to call Outlook Integration

Flat Rate

Talk Lite

Talk Lite

Talk More

Talk More

Talk Unlimited

Contract Length 12+ Months 12/24 Months 36 Months 12/24 Months 36 Months 36 Months
Price Per User £5.00 £8.50 £8.50 £12.50 £12.50 £15.00
No of users 2+ 2+ 2+ 3+ 3+ 5+
Inbound Calls Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Free Minutes Flat rate

0.9p to landlines

5.9p to mobiles

200 to either landline or mobile 200 landline
&
200 mobile
1000 landline
&
1000 mobile
2000 landline
&
2000 mobile
Unlimited landline and mobile
Tech Support 24/7 24/7 24/7 24/7 24/7 24/7
Geographic number £2.50 £2.50 £2.50 £2.50 £2.50 1 free per user
Number porting Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number Keep your Number
Freephone Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number Includes 0800 Number
Detailed activity reporting Yes Yes Yes Yes Yes Yes
Multi-level auto attendant Yes Yes Yes Yes Yes Yes
Call management system Yes Yes Yes Yes Yes Yes
Click to call - Outlook integration Yes Yes Yes Yes Yes Yes
Option to Bring your own Device Yes Yes Yes Yes Yes Yes

Microsoft Outlook Integration

Outlook Integration

vivi™ integrate with Microsoft Outlook, enabling you to ‘click to call’ on any of your contacts which saves you time and helps to automate your call handling processes.

Example of a 5 user system

  • Flat rate calls 0.9p to landline, 5.9p to mobile
  • 5x vivi™ Standard Handsets
  • Includes professional VoIP optimised router
  • Bring your existing number to vivi™ or choose a new number
  • Free 0800 Number
  • Complete System Setup including delivery
  • 36 Month Contract

Upfront Cost

£214.95

Monthly Cost

£37.50

vivi™ standard phone

Simple Setup

Small business

For a simple self-set up, we pre-configure the phone system prior to dispatch.

This means that all your have to do is either download our free softphone app or connect your new phones to an internet enabled network and the system will be up and running within a few minutes.

Enterprise

For a professional on-site installation we can arrange for one of our nationwide engineers to install your telephone system.

This can be done at a time that's right for you, ensuring minimal disruption to your business.

vivi™ Mobile

Take your phone system with you

vivi™ voip sim cards make your business communications simple.

Even the most basic mobile phone can now become a full telephone system extension, no software required, no wifi or data needed.

vivi™ provide Fixed-Mobile Convergence (FMC) by seamlessly blending your mobile phone service and IP telephones into one system, enabling full telephone system features, including outbound caller ID, on your mobile device.

vivi™ Care Plan

  • vivi™ phones guaranteed for the life of the contract
  • 24/7 Free customer support
  • Quarterly Customer service calls
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VoIP in Blaenau-Gwent

Businesses in Blaenau-Gwent are moving to VoIP

Based in Ebbw-Vale and looking for a business VoIP provider? vivi™ specialise in providing VoIP telephone systems for businesses like yours. We are here to help with any questions that you have about VoIP, and when you deal with vivi™ then you are dealing directly with the network, so you always get the best deal and advice from the experts.

Why use VoIP?

The uptake of hosted VoIP telephone systems and services in Blaenau-Gwent is accelerating as more and more people seek an alternative to BT. Business customers are always looking to reduce costs, and traditional BT landlines and ISDN are expensive. The low startup costs as well as the range of features are one of the reasons that businesses in Blaenau-Gwent are making the move to VoIP.

vivi™ are up to 95% cheaper than BT

Businesses in Blaenau-Gwent choose VoIP service providers like vivi™ to carry their business calls. One of the main reasons for this is because vivi™ call rates are up to 95% lower than BT. Cloud based telephone systems also deliver a rich host of features and benefits.

Say goodbye to expensive BT telephone lines

With cloud based VoIP, you don’t need multiple telephone lines to handle multiple telephone calls. Virtual VoIP lines operate across your broadband connection and only use 90k bandwidth for a high quality line, which is a very small amount of data. Even the slowest broadband lines can handle multiple calls - See our article on BT lines vs virtual phone lines.

Superfast Fibre Broadband

Fibre is now available in Blaenau-Gwent - Have you made the change to VoIP yet? Pretty much everything is easier with faster speeds - from downloading to file sharing, and Voip is a natural addition to any high speed network. With high speed broadband connections you can run your whole office phone system down one internet connection, and still carry out your normal data traffic without worrying about call quality.

Business VoIP specialist

When it comes to making the change from BT landlines to VoIP, then speak to the experts.

“Business owners in Blaenau-Gwent are taking advantage of the wide range of cost saving and benefits found by dealing directly with a VoIP network like vivi™. Dealing direct with vivi™ means that you are working with the experts who only deal with business customers, and offer an unmatched levels of after sales service and support.”

says MD Alan Thorpe-Downey.

Installation

Self installation or full installation?

Not sure whether to self install or arrange for a engineer to install your VoIP phone system?

VoIP systems can be simple to install but there are also a number of pitfalls that can lead to call quality problems. To avoid these problems read our article on why many self installed VoIP systems often fail before attempting to do this yourself.

Small businesses in Ebbw-Vale often choose vivi™ wifi VoIP phones due to their ease of installation, as they are configured to avoid many of the pitfalls of VoIP installations.

vivi™ have engineers in the Blaenau-Gwent area who can install your vivi™ VoIP phone system expertly, with no hassle or fuss. All of our installations are guaranteed. Call vivi™ for a quote on 01495807071.

Pay Monthly

Simple monthly Direct Debit - vivi™ are not a pre-pay service, so you don't have to purchase top ups.

We send invoices every month and you can pay via direct debit straight from your bank account, giving you up to 45 days credit.

Keep your current number

Move to vivi™ and keep your existing phone numbers.

Moving to the cloud doesn’t mean you have to loose your valuable business telephone numbers.

vivi™ can port your numbers to the cloud, so you will keep your business phone numbers and benefit from the full range of VoIP services that vivi™ deliver.

We give you more

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No need for multiple BT lines - run your complete office IP phone system via your existing network cabling infrastructure and internet connection

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Excellent system features such as auto attendant, music on hold, call transfer, voicemail to email, plus much more..

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Industry beating talk plans, from just £8.50 per month including free minutes

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Keep your existing telephone number, or choose a new local, national or freephone number

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No expensive equipment to purchase, all you need to purchase are phones and a recommended router

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No maintenance or support charges and Vivi Phones are guaranteed for the life of your contract

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Making changes to your phone system is free - no engineer vists required, simply make instant changes online or call us

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Call rates up to 94% lower than BT + choose a plan from a competitor network which are matched by our chameleon talk plans

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Keep track of your costs - live billing via the online portal allows you to check your call spend at any time

We want to hear from you

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